Job description

ABOUT THE ROLE As a Senior Product Quality Engineer at Peloton, you will be responsible for ensuring our hardware products are designed, manufactured, and tested to a high quality standard so that our members can continue to access Peloton’s fitness experiences throughout the life of their products. You will need to identify major risks starting from the earliest project stages and define quality plans to mitigate and control these risks prior to launch. You will also be responsible for leading investigations of top issues from root cause analysis through to corrective action, and documenting learnings to prevent recurrence of similar issues in the future. This role will work closely with Engineering, Manufacturing, Operations, Service and Repair, and other teams starting from concept through to mass production and sustaining. YOUR DAILY IMPACT AT PELOTON Partner with multi-functional teams through early risk assessments (using FMEA/NUD processes and past lessons learned). Implement mitigation strategies and test plans to address and close potential risks. Drive alignment across the various Quality functions, including Supplier Quality, Field Quality, Reliability, Failure Analysis, and Safety. Lead cross-functional response to critical quality escalations and drive complex issues to closure using methodical 8D/RCCA approaches. Define, implement, and audit quality processes at our FATP sites to ensure final products meet quality targets. Develop predictive models to estimate warranty rates from available field test and reliability data. Communicate Quality risks, mitigations, and next steps to the leadership team and other key stakeholders. Influence partners to implement quality improvements for field performance. This role requires domestic and international travel up to 30%. YOU BRING TO PELOTON Bachelor’s degree in Engineering, Science, or other technical discipline. 6+ years of experience in product development with 3+ years specifically in a Quality role for complex electro-mechanical products (e.g., Fitness Equipment, Medical Devices, Automotive, or Consumer Electronics). Demonstrated understanding of NPI (New Product Introduction) cycles and how to successfully drive quality improvements during development. Track record of leading cross-functional technical teams through the resolution of business-critical quality issues. Ability to develop specifications and test plans, and translate test results into field predictions. Proficiency in statistical data analysis and related software tools (e.g., Minitab, JMP). Deep technical knowledge of advanced quality tools and methodologies (eg., DOE, MSA, Hypothesis testing, GR&R, CpK). Excellent written and verbal communication skills, with a proven ability to build consensus and influence decisions at all levels of an organization. BONUS QUALIFICATIONS Advanced Degree in Science or Engineering. Six-Sigma Greenbelt training or certification. #LI-KN1 #LI-Hybrid The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: Medical, dental and vision insurance Generous paid time off policy Short-term and long-term disability Access to mental health services 401k, tuition reimbursement and student loan paydown plans Employee Stock Purchase Plan Fertility and adoption support and up to 18 weeks of paid parental leave Child care and family care discounts Free access to Peloton Digital App and apparel and product discounts Commuter benefits and Citi Bike Discount Pet insurance and so much more! Base Salary Range $125,915 — $155,294 USD ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com . At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address. If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Requirements

Must-haves

Partner with multi-functional teams through early risk assessments (using FMEA/NUD processes and past lessons learned). Implement mitigation strategies and test plans to address and close potential risks.
Drive alignment across the various Quality functions, including Supplier Quality, Field Quality, Reliability, Failure Analysis, and Safety.
Lead cross-functional response to critical quality escalations and drive complex issues to closure using methodical 8D/RCCA approaches.
Define, implement, and audit quality processes at our FATP sites to ensure final products meet quality targets.
Develop predictive models to estimate warranty rates from available field test and reliability data.
Communicate Quality risks, mitigations, and next steps to the leadership team and other key stakeholders.
Influence partners to implement quality improvements for field performance.
This role requires domestic and international travel up to 30%.
Bachelor’s degree in Engineering, Science, or other technical discipline.
6+ years of experience in product development with 3+ years specifically in a Quality role for complex electro-mechanical products (e.g., Fitness Equipment, Medical Devices, Automotive, or Consumer Electronics).
Demonstrated understanding of NPI (New Product Introduction) cycles and how to successfully drive quality improvements during development.
Track record of leading cross-functional technical teams through the resolution of business-critical quality issues.
Ability to develop specifications and test plans, and translate test results into field predictions.
Proficiency in statistical data analysis and related software tools (e.g., Minitab, JMP).
Deep technical knowledge of advanced quality tools and methodologies (eg., DOE, MSA, Hypothesis testing, GR&R, CpK).
Excellent written and verbal communication skills, with a proven ability to build consensus and influence decisions at all levels of an organization.
Advanced Degree in Science or Engineering.
Six-Sigma Greenbelt training or certification.
#LI-KN1 #LI-Hybrid
As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:
Short-term and long-term disability
Access to mental health services
Employee Stock Purchase Plan
Child care and family care discounts

Nice-to-haves

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Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Paid Time Off

Parental Leave