Job description

The Role We’re growing our enterprise sales team and are looking for a Strategic Account Manager to cultivate and expand relationships with our largest and most complex customers across North America. In this senior role, you will act as a trusted advisor to key accounts, aligning our solutions to their business goals and driving long-term value. Your mission will be to deepen executive relationships, identify growth opportunities, and ensure Apryse becomes an indispensable partner for our customers’ digital transformation strategies. By understanding their priorities and challenges, you’ll lead cross-functional teams to deliver innovative solutions that expand adoption, strengthen retention, and create new business opportunities. Responsibilities Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long-term satisfaction and success. Develop and execute comprehensive account plans that identify opportunities for expansion, cross-sell, and upsell. Build and maintain strong executive relationships across multiple lines of business and technical stakeholders. Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse. Lead strategic business reviews with key accounts, positioning Apryse as a long-term digital transformation partner. Anticipate customer needs and proactively identify opportunities to deliver additional value. Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service. Stay current on competitor offerings and market trends to position Apryse as the clear leader. Consistently exceed account growth and retention targets. Requirements 7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue. Demonstrated success in building multi-level executive relationships and navigating complex organizations. Strong account planning, business review, and consultative selling skills. Exceptional communication, negotiation, and executive presentation abilities. Experience managing multi-million-dollar account portfolios with year-over-year growth. Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity. Collaborative and resourceful, able to lead cross-functional teams toward shared outcomes. Bachelor’s degree required; advanced degree or technical background a plus. Compensation Philosophy The compensation for this position is commensurate upon experience, and the range listed reflects total compensation or on target earnings. The top end of the range is reserved for candidates with extensive experience and a profile that strongly aligns with the senior expectations of this role. Location Eligibility This is a remote position within the United States. We aim to hire in our primary hub locations first — Boston, MA; Denver, CO; and Charlotte, NC — but are also open to candidates who reside in the following states: Arizona, Colorado, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Virginia. Candidates must reside in one of these states to be considered for this opportunity. Benefits: Competitive salary commensurate with experience and qualifications. A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings. An uncapped commissions structure. Generous paid time off (PTO) is offered to support the ability to rest and recharge. A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential. Highly autonomous and entrepreneurial environment. Annual recurring WFH allowance for you to purchase items you need for your home office. Ongoing support for learning development so you can master your craft. Work with the hardware you're most comfortable with (Windows or Mac). Diverse and inclusive workplace where we all learn from each other. Company Description As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.

Requirements

Must-haves

Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long-term satisfaction and success.
Develop and execute comprehensive account plans that identify opportunities for expansion, cross-sell, and upsell.
Build and maintain strong executive relationships across multiple lines of business and technical stakeholders.
Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse.
Lead strategic business reviews with key accounts, positioning Apryse as a long-term digital transformation partner.
Anticipate customer needs and proactively identify opportunities to deliver additional value.
Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service.
Stay current on competitor offerings and market trends to position Apryse as the clear leader.
Consistently exceed account growth and retention targets.
7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue.
Demonstrated success in building multi-level executive relationships and navigating complex organizations.
Strong account planning, business review, and consultative selling skills.
Exceptional communication, negotiation, and executive presentation abilities.
Experience managing multi-million-dollar account portfolios with year-over-year growth.
Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity.
Collaborative and resourceful, able to lead cross-functional teams toward shared outcomes.
Compensation Philosophy
Location Eligibility
Candidates must reside in one of these states to be considered for this opportunity.

Nice-to-haves

Bachelor’s degree required; advanced degree or technical background a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

Pto

Paid Time Off