Job description

THOR Solutions is seeking a Systems Administrator to support a DHS information technology support services program focused on cloud data management, information systems operations, and governance in Washington DC. This position performs system administration duties across headquarters and field sites, maintaining and updating relevant systems, addressing security breaches, and troubleshooting issues affecting systems and their functionality. The Systems Administrator troubleshoots and replaces workstations, telecommunications, and user peripheral equipment, and supports users with account access requests. The position also inspects and tracks IT equipment entering and exiting controlled spaces in accordance with security guidance and assists users with completion of annual security training requirements. Through these efforts, the Systems Administrator ensures reliable, secure, and available information systems that support the customer's mission. Typical Responsibilities: • Conduct system administration duties to support cybersecurity requirements, including updating relevant systems, addressing security breaches, and troubleshooting issues relative to systems and their functionality. • Troubleshoot and replace workstations, telecommunications, and user peripheral equipment. • Assist users with account access tickets and resolution of access issues. • Inspect and track IT equipment entering and exiting controlled spaces in accordance with Information System Security Officer guidance. • Assist users with completion of annual security training requirements. • Support headquarters and field sites to maintain system availability, integrity, and security. Location: Full-time onsite at USCG Headquarters in Washington, DC. Typical Physical Activity: Desk/computer work in an office environment. May involve: repetitive motion. May also require physical activity including lifting/moving computer & server hardware assets, setting up workstations, laying network cable, and supporting other IT infrastructure activities. Typical Pay Range: The anticipated pay range for this position in the identified location(s) is $45,000 – 75,000. Actual compensation offered will be based upon individual factors including education, qualifications, and experience. Existing TOP SECRET/SCI Security Clearance Required: This position requires an existing active TS/SCI security clearance prior to hire. Only U.S. citizens are eligible for a security clearance; therefore, only current U.S. citizens will be considered for this position. Required Knowledge, Skills, and Abilities: • Bachelors degree in information technology, computer science, information systems, or a related discipline. • At least four (4) years of system administration experience supporting government information systems, including maintaining and updating systems, addressing security breaches, and troubleshooting hardware, telecommunications, and peripheral equipment. Experience supporting user account access, equipment tracking in controlled environments, and security training compliance. • Proficiency in Microsoft Office suite and Sharepoint. • Knowledge of data governance and data framework compliance. • Strong organizational and communication skills. Additional Preferred Knowledge, Skills, and Abilities: • Relevant system administration or security certifications (e.g., CompTIA Security+, Microsoft/cloud administration) preferred. Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including: • Paid Time Off (accrued) • Paid Holidays • 401(k) with employer match and Traditional/Roth options • Medical Insurance (3 plan options) • TRICARE Supplemental Coverage for TRICARE-eligible individuals • Dental Insurance (2 plan options) • Vision Insurance Plan (2 plan options) • Healthcare and Dependent Care Flexible Spending Accounts (FSAs) • Commuter/Transit Benefits • Basic Life/AD&D Insurance for employee • Additional Life Insurance options for employee + family • Short-Term and Long-Term Disability Insurance • Pet Benefits • Legal Plan • ID Theft Protection Plan • Employee Assistant Plan and Work-Life Program • Voluntary Leave Transfer Program • Tuition Reimbursement Program • Employee Referral Program Please be aware that many of our positions require an existing security clearance or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants to cleared positions who lack clearance eligibility will not be considered. Founded in 2009, THOR Solutions, LLC (THOR) is a rapidly growing Center for Veteran’s Excellence (CVE) verified Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission critical support across the Department of Defense, Department of Homeland Security, federal civilian agencies and commercial maritime industry, worldwide. THOR provides innovative and tailored expertise in multidisciplinary engineering, project and program management, business and financial management, technical support, integrated logistics support, training support, fleet support, corporate operations support, assessments and studies. THOR is privileged to deliver service solutions to the nation’s most complex military, public sector and industry challenges. THOR is proud to be an Equal Opportunity Employer, including veterans and individuals with disabilities . THOR considers all qualified applicants for employment without regard to legally protected characteristics. This policy applies to all terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part the employment selection process, please contact us at recruiting@thorsolutions.us or (571) 215-0077.

Requirements

Must-haves

THOR Solutions is seeking a Systems Administrator to support a DHS information technology support services program focused on cloud data management, information systems operations, and governance in Washington DC.
Conduct system administration duties to support cybersecurity requirements, including updating relevant systems, addressing security breaches, and troubleshooting issues relative to systems and their functionality.
Troubleshoot and replace workstations, telecommunications, and user peripheral equipment.
Assist users with account access tickets and resolution of access issues.
Inspect and track IT equipment entering and exiting controlled spaces in accordance with Information System Security Officer guidance.
Assist users with completion of annual security training requirements.
Support headquarters and field sites to maintain system availability, integrity, and security.
Location: Full-time onsite at USCG Headquarters in Washington, DC.
Required Knowledge, Skills, and Abilities: • Bachelors degree in information technology, computer science, information systems, or a related discipline.
Proficiency in Microsoft Office suite and Sharepoint.
Knowledge of data governance and data framework compliance.
Strong organizational and communication skills.
Benefit Offerings: Along with competitive pay, THOR offers a comprehensive benefits package including:
Paid Holidays
TRICARE Supplemental Coverage for TRICARE-eligible individuals
Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
Commuter/Transit Benefits
Basic Life/AD&D Insurance for employee
Short-Term and Long-Term Disability Insurance
Pet Benefits
ID Theft Protection Plan
Employee Assistant Plan and Work-Life Program
Voluntary Leave Transfer Program

Nice-to-haves

Additional Preferred Knowledge, Skills, and Abilities: • Relevant system administration or security certifications (e.g., CompTIA Security+, Microsoft/cloud administration) preferred.

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Platform: jazzhr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off