Job description

The Strategic Account Manager, Cruise Partners owns WorldVia's top-tier cruise-line relationships. This role is the single point of contact for each cruise-line partner, replacing today's pattern of requests across multiple staff. The manager leads contract renewals, amendments, and co-op marketing negotiations, keeping cruise-side deals moving with clear, consistent ownership. Requirements • Own the relationship strategy and day-to-day management for WorldVia's top-tier cruise-line partners. • Lead contract renewals and amendments with cruise suppliers, including coordinating internal sign-off and legal review. • Negotiate co-op marketing agreements and funding commitments with cruise-line partners. • Serve as the single point of contact for each strategic cruise-line account including; Conducting periodic business and marketing reviews with these partners to ensure WorldVia is aligned with their strategic focus in an effort to maximize revenue. • Formulate an annual Marketing and Events plan and ensure execution of same with Events and Marketing teams. • Track every open cruise-line negotiation, dispute, or ask (contract, marketing, booking-transfer, or otherwise) and drive it to resolution. • Coordinate with the Group Cruise Sales Manager to ensure group strategy and account-level relationship strategy stay aligned. • Ability to travel up to 30%. Qualifications • Experience in the travel industry is a must have for this role. • 5+ years of experience in partner relations, account management, or supplier negotiation within the cruise or broader travel industry. • Established relationships with, or demonstrated ability to build relationships with, major cruise-line group and sales desks. • Demonstrated experience negotiating contracts and co-op marketing agreements. • Strong organizational skills; able to manage several concurrent, high-value negotiations without letting any one thread go stale. • Strong written and verbal communication skills; able to represent partner needs credibly in front of senior leadership. Benefits What We Offer • Competitive salary and performance-based bonuses • Employer-Sponsored Medical and Dental Insurance with Employee Contribution • Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance) • Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance) • 401k with up to 4% Company Match • Paid Time Off + Company Holidays • Additional Time Off for Your Birthday and Work Anniversary • Discount Travel Program • Opportunities for professional development and career growth • Travel industry perks and discounts • Collaborative and innovative work environment Equal Opportunity & E-Verify Statement WorldVia is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. WorldVia participates in E-Verify. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Requirements

Must-haves

Own the relationship strategy and day-to-day management for WorldVia's top-tier cruise-line partners.
Lead contract renewals and amendments with cruise suppliers, including coordinating internal sign-off and legal review.
Negotiate co-op marketing agreements and funding commitments with cruise-line partners.
Formulate an annual Marketing and Events plan and ensure execution of same with Events and Marketing teams.
Track every open cruise-line negotiation, dispute, or ask (contract, marketing, booking-transfer, or otherwise) and drive it to resolution.
Coordinate with the Group Cruise Sales Manager to ensure group strategy and account-level relationship strategy stay aligned.
Ability to travel up to 30%.
Experience in the travel industry is a must have for this role.
5+ years of experience in partner relations, account management, or supplier negotiation within the cruise or broader travel industry.
Established relationships with, or demonstrated ability to build relationships with, major cruise-line group and sales desks.
Demonstrated experience negotiating contracts and co-op marketing agreements.
Strong organizational skills; able to manage several concurrent, high-value negotiations without letting any one thread go stale.
Strong written and verbal communication skills; able to represent partner needs credibly in front of senior leadership.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: workable
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Professional Development