Job description

Our client, a Financial company, is looking for a Senior ATM Help Desk Support for their Remote location. Responsibilities: • This is an ATM Helpdesk Support role with strong troubleshooting hardware computer devices, • Provide phone support for vendors on hardware / cash vendors • Dispatch service request • Use tools like Service Now & Vision for the dispatch request • Will be responsible for both inbound calls as well as outbound call from the Cash Vendors on the issues of ATM • They need not work on the ATM Physical machines or issues on the hardware but need to give the support to Cash Vendors and provide basic trouble shooting via phone and it's both inbound and outbound. Requirements: • Helpdesk Support / Desktop Support Exp is a must • Knowledge of ATM hardware is highly preferred • Should be very good with email antiquities and communications skills • Any Certifications in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTIA • Excellent Communications are the key. Why Should You Apply? • Health Benefits • Referral Program • Excellent growth and advancement opportunities

Requirements

Must-haves

Our client, a Financial company, is looking for a Senior ATM Help Desk Support for their Remote location.
This is an ATM Helpdesk Support role with strong troubleshooting hardware computer devices,
Provide phone support for vendors on hardware / cash vendors
Dispatch service request
Use tools like Service Now & Vision for the dispatch request
Will be responsible for both inbound calls as well as outbound call from the Cash Vendors on the issues of ATM
They need not work on the ATM Physical machines or issues on the hardware but need to give the support to Cash Vendors and provide basic trouble shooting via phone and it's both inbound and outbound.
Helpdesk Support / Desktop Support Exp is a must
Should be very good with email antiquities and communications skills
Any Certifications in Microsoft, Cisco or Unix/Linux Technologies, ITIL Foundations, CompTIA
Excellent Communications are the key.
Why Should You Apply?
Referral Program
Excellent growth and advancement opportunities

Nice-to-haves

Knowledge of ATM hardware is highly preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: jobdiva
Effort: medium

Benefits

Benefits detected in the listing.

Vision