Job description

WE UNLOCK GROUND TRUTH FOR THE ENTERPRISES THAT POWER THE GLOBAL ECONOMY. There are billions of important conversations taking place in real time each day in hospitality, food service, retail, logistics and countless other industries - conversations with employees and conversations with customers. Until today, those conversations vanished into thin air the second they happened. Arbor turns in-person conversations into executive-grade strategic intelligence. We're closing enterprise contracts at companies in some of the most vital industries of the world. This problem is huge and there’s nothing quite out there to solve it. Come join us if you're a product builder who gets this space! MORE ABOUT THE ROLE: You'll design the interface that unlocks ground truth. Work directly with our founding team and founding senior product designer to craft the product experience. Own design from user research through shipped interfaces that customers actually use. We need someone who can: Translate complex AI outputs into intuitive enterprise interfaces, build and iterate on design systems, collaborate closely with engineering and product teams, and make design decisions that balance user needs with technical constraints. We're looking for: 2-5 years product design experience (AI experience strongly preferred); strong portfolio showing end-to-end product work, proficiency in Figma and modern design tools, experience designing for data-heavy or AI products a plus. WHY JOIN ARBOR: 1. Huge market, weak competition: Billions of offline conversations happen daily. No one else is solving this for real enterprise. 2. Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies. 3. Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM. We know how to listen, build, sell, ship, scale - then iterate and accelerate. 4. Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity. 5. Product that works: Customers see immediate ROI. Enterprise deals close fast. Mostly importantly, join for the team. We're A+ players who live our values: - Own the outcome: From first idea to customer impact, see it through. No hand-offs, no excuses. - Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing. - Intellectual honesty: Admit what isn't known, ask uncomfortable questions, and challenge assumptions without fear. - Clarity through chaos: Thrive in 0-to-1, high-intensity environments. Move fast but think clearly, turn confusion into direction, ship quality under pressure. - Empathy above all: Obsess over customer problems and think deeply about user needs before making any decision.

Requirements

Must-haves

WE UNLOCK GROUND TRUTH FOR THE ENTERPRISES THAT POWER THE GLOBAL ECONOMY.
Huge market, weak competition: Billions of offline conversations happen daily. No one else is solving this for real enterprise.
Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.
Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM. We know how to listen, build, sell, ship, scale - then iterate and accelerate.
Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity.
Product that works: Customers see immediate ROI. Enterprise deals close fast.
Mostly importantly, join for the team. We're A+ players who live our values:
Own the outcome: From first idea to customer impact, see it through. No hand-offs, no excuses.
Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing.
Intellectual honesty: Admit what isn't known, ask uncomfortable questions, and challenge assumptions without fear.
Clarity through chaos: Thrive in 0-to-1, high-intensity environments. Move fast but think clearly, turn confusion into direction, ship quality under pressure.
Empathy above all: Obsess over customer problems and think deeply about user needs before making any decision.

Nice-to-haves

None flagged.

Application prep

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aidesign systemsfigma

Platform: ashby
Effort: quick