Policy Manager, Information Integrity - Trust and Safety

• This role is ideal for someone who combines principled thought, strong policy judgment, excellent writing, structured problem-solving, and the ability to bring clarity to ambiguous, fast-moving, cross-functional issues.
• Draft and refine our Information Integrity policies so they are clear, consistent, defensible, and operationally useful for downstream teams.
• Collaborate with Policy Scaling, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes.
• Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for potential new regulations or government regulatory requests.
• Act as a global escalation point of contact when necessary, and align all stakeholders and leadership to respond to emergency policy decisions.
• Remain up-to-date on industry trends and emerging issues in the Information Integrity space and design policies & policy positions to address them on platform where necessary.
• Serve as a subject matter expert representative for Information Integrity efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships.
• Engage with external stakeholders to incorporate outside expertise into TikTok’s platform policies.
• 5+ years of experience in Trust & Safety, platform policy, product policy, government, law, human rights, technology policy, academia, or a related field.
• Knowledge in one or all of the following: misinformation, election integrity, civic integrity, identity deception, coordinated inauthentic behavior.
• Excellent writing, editing, and executive communication skills, with the ability to turn complex and ambiguous topics into clear, structured, and actionable materials.
• Strong policy judgment and the ability to reason across multiple issue areas, product contexts, stakeholder perspectives, and risk trade-offs.
• Exceptional ability to work cross-functionally with partners such as product, legal, comms, operations, enforcement, public policy, and data science.
• Self-starter with strong organizational skills and ability to manage multiple workstreams in a fast-moving environment.
• Strong understanding of online safety, content policy, platform governance, social media, or technology policy issues.
• Degree in public policy, international relations, law, technology policy, political science, or a related field.
• Prior experience working in Trust & Safety, policy, or governance at a global technology company.
• Proficiency in data-driven policy analysis and related enforcement/technical expertise.

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