Job description

About Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards , including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award . We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company. What You'll Do Own the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities Be the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams Lead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions Build and own the data pipelines and business analytics that power reporting and decision-making across the organization Design and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance Drive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked Work directly with enterprise customers on data feeds, custom reporting, and analytics integrations Own and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology Establish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary Set and enforce data quality standards through governance practices, validation, and cross-team accountability Enable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requests What We're Looking For 5+ years of experience in a BI, analytics, or analytics engineering role, with a track record of owning an analytics function end-to-end Excellent SQL skills and deep experience with data warehouses (e.g., Snowflake, BigQuery, Redshift) Experience designing and maintaining dashboards in modern BI tools (e.g., Tableau, Looker, Metabase) Strong understanding of data pipeline tooling and ETL/ELT concepts Proven ability to translate ambiguous business problems into structured analytical frameworks and actionable recommendations Strong communication and presentation skills — comfortable engaging with executive leadership and enterprise customers alike A knack for documentation and knowledge sharing — you believe that data is only useful if people understand it Opinionated about data quality and governance, with a track record of raising the bar Experience working cross-functionally and influencing decisions without direct authority Self-directed and comfortable with ambiguity — you don't need someone to tell you what to analyze next Compensation Target cash compensation ranges from $140,000–$180,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off Unlimited PTO: Take the time you need to truly rest and recharge. Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend. Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs. Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay. Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community Self Improvement Club: A monthly budget to help you smash your personal goals. Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection. Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Requirements

Must-haves

Own the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities
Be the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams
Lead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions
Build and own the data pipelines and business analytics that power reporting and decision-making across the organization
Design and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance
Drive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked
Work directly with enterprise customers on data feeds, custom reporting, and analytics integrations
Own and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology
Establish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary
Set and enforce data quality standards through governance practices, validation, and cross-team accountability
Enable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requests
5+ years of experience in a BI, analytics, or analytics engineering role, with a track record of owning an analytics function end-to-end
Excellent SQL skills and deep experience with data warehouses (e.g., Snowflake, BigQuery, Redshift)
Experience designing and maintaining dashboards in modern BI tools (e.g., Tableau, Looker, Metabase)
Strong understanding of data pipeline tooling and ETL/ELT concepts
Proven ability to translate ambiguous business problems into structured analytical frameworks and actionable recommendations
Strong communication and presentation skills — comfortable engaging with executive leadership and enterprise customers alike
A knack for documentation and knowledge sharing — you believe that data is only useful if people understand it
Opinionated about data quality and governance, with a track record of raising the bar
Experience working cross-functionally and influencing decisions without direct authority
Self-directed and comfortable with ambiguity — you don't need someone to tell you what to analyze next

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Platform: lever
Effort: quick

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Vision

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Professional Development