SOC/NOC Security & Network Operations Analyst at Outsource Access Jobs

Job description

This is a remote position. What We Do At Outsource Access, we help growing MSPs and business leaders keep their digital infrastructure completely secure, optimized, and audit-ready. We don't just clear ticketing boards—we make sure every client environment is hardened, monitored, and running without a hitch. How You’ll Make a Difference • Guarding the Frontlines: You will actively triage and own SOC/NOC boards, diving into SIEM, EDR, and network alerts to catch and contain security incidents long before they turn into operational disasters. • Maintaining Zero-Defect Environments: You will take full command of patch and firmware management using ConnectWise and network consoles, ensuring every server, workstation, firewall, and switch is updated on schedule. • Driving SLA Excellence: You will build, tune, and expand automated alerting rules across cloud and RMM environments so our detection fidelity stays high, noise stays low, and resolution SLAs are consistently met. • Fortifying Compliance & Standards: Partnering directly with CISO and Compliance leadership, you will audit client environments against industry frameworks (SOC 2, HIPAA, NIST) to deliver bulletproof security documentation. Requirements Is This You? • A Proven SOC/NOC Sentinel: You bring 3+ years of execution-first experience in a SOC, NOC, or multi-tenant MSP/MSSP environment, with practical knowledge of incident response, firewalls, and network lifecycle management. • An SLA Champion: You take personal ownership of your ticket queues and response times, thriving in fast-paced environments where speed, accuracy, and detailed documentation matter. • A Methodical Problem-Solver: You love digging into root causes, analyzing logs, and eliminating repeat issues through continuous process improvement and clear standard operating procedures. • Tech-Savvy: You navigate ConnectWise, EDR/SIEM tools, cloud ecosystems (M365/Azure, Google Workspace), and network management consoles with ease. • Your Home Office: You have a dedicated, distraction-free home setup with a reliable high-speed internet connection, ready to tackle scheduled tasks and step up during on-call rotation windows. Benefits Why You’ll Love Being Part of the OAmazing Team You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you: Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills. Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net. Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home. Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time. Your Financial Rewards Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that. Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours. 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.

Requirements

Must-haves

This is a remote position.
How You’ll Make a Difference
Guarding the Frontlines: You will actively triage and own SOC/NOC boards, diving into SIEM, EDR, and network alerts to catch and contain security incidents long before they turn into operational disasters.
Maintaining Zero-Defect Environments: You will take full command of patch and firmware management using ConnectWise and network consoles, ensuring every server, workstation, firewall, and switch is updated on schedule.
Driving SLA Excellence: You will build, tune, and expand automated alerting rules across cloud and RMM environments so our detection fidelity stays high, noise stays low, and resolution SLAs are consistently met.
Is This You?
A Proven SOC/NOC Sentinel: You bring 3+ years of execution-first experience in a SOC, NOC, or multi-tenant MSP/MSSP environment, with practical knowledge of incident response, firewalls, and network lifecycle management.
An SLA Champion: You take personal ownership of your ticket queues and response times, thriving in fast-paced environments where speed, accuracy, and detailed documentation matter.
A Methodical Problem-Solver: You love digging into root causes, analyzing logs, and eliminating repeat issues through continuous process improvement and clear standard operating procedures.
Tech-Savvy: You navigate ConnectWise, EDR/SIEM tools, cloud ecosystems (M365/Azure, Google Workspace), and network management consoles with ease.
Your Home Office: You have a dedicated, distraction-free home setup with a reliable high-speed internet connection, ready to tackle scheduled tasks and step up during on-call rotation windows.

Nice-to-haves

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Application prep

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Keywords to mirror

azurerest

Platform: zoho-recruit
Effort: medium

Benefits

Benefits detected in the listing.

Wellness