Job description

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.  *This is an exempt position. Salary commensurate with experience* Job Title : UI/UX Designer Specialist II Location : 1 Water Plaza, New York, NY (TBD/Negotiable) Duration : 34 Months (with potential for extension) W2 Hourly Rate : $55-70/hour Application Deadline : 10/12/2026 Overview: We are seeking a UI/UX Designer Specialist II who will support our NYS client. This role will support the Fair Hearings program by leading end-to-end UX activities, including user research, design thinking, prototyping, usability testing, and multi-device experience design. The consultant will collaborate with stakeholders and developers to translate business needs into usable solutions and support applications throughout the delivery and support lifecycle. Duties: • Collaborate with team members and stakeholders to understand business goals, solve complex business issues, and develop UX solutions and recommendations. • Design, develop, and implement client-facing and internal applications while applying enterprise architecture principles to align delivery models with NYS business needs. • Address defects and enhancements throughout the application support lifecycle and participate in post-implementation incident resolution as required. • Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders. • Plan and facilitate design thinking workshops and create UX deliverables including journey maps, user models, sketches, user stories, user flows, prototypes, wireframes, storyboards, and sitemaps. • Plan and conduct usability testing, collect quantitative and qualitative UX metrics, analyze user feedback and activity, and iterate designs to improve the user experience. • Work closely with developers to bring designs to life, support content development, and create and iterate on prototypes that require coding. • Design for multi-device web, iOS, and Android contexts and perform other duties as assigned. Mandatory Qualifications: • More than seven (7) years of experience working on complex projects, with two (2) or more years in a leadership role as a UX Engineer. • Seven (7) or more years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys. • One (1) to two (2) years of experience working in an Integrated Eligibility System Program in various workstreams, including Fair Hearings, in a Health and Human Services setting. Desirable Qualifications: • Seven (7) or more years of experience with Adobe Creative Suite or Figma. • Two (2) to five (5) years of experience with user research, user modeling, and usability testing. • Two (2) to five (5) years of experience with CSS3, HTML5, and JavaScript. Educational & Certification Requirements: What We Offer: • Opportunities to lead impactful transformations in the public sector infrastructure. • Engagement with high-profile government initiatives, supporting meaningful change. • Professional development through exposure to innovative Agile practices and leadership collaboration. • A collaborative environment that values ownership, initiative, and continuous learning. Ready to make a difference? We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects. Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. AI-Assisted Resume Evaluation Notice Cloud and Things – Talent Management Notice to Candidates Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals. How AI Is Used Our AI tools assist by: • Analyzing resumes against job requirements • Supporting our recruiters in candidate data evaluation • Ensuring consistent review standards across all applications • Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation. Your Data and Privacy Cloud and Things Data Handling: • Your information is processed securely and used exclusively for recruitment purposes • Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities • You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com • All personal information is handled confidentially in accordance with our privacy policy AI Tool Data Processing: • AI processing data is retained for a maximum of 90 days, after which it is deleted • All data sent to AI tools is encrypted in transit and at rest • AI tools comply with applicable privacy laws including GDPR and CCPA • Personal data is anonymized or minimized wherever possible during AI processing Your Participation By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Requirements

Must-haves

This is an exempt position. Salary commensurate with experience*
Job Title : UI/UX Designer Specialist II
Location : 1 Water Plaza, New York, NY (TBD/Negotiable)
Duration : 34 Months (with potential for extension)
W2 Hourly Rate : $55-70/hour
Application Deadline : 10/12/2026
Collaborate with team members and stakeholders to understand business goals, solve complex business issues, and develop UX solutions and recommendations.
Design, develop, and implement client-facing and internal applications while applying enterprise architecture principles to align delivery models with NYS business needs.
Address defects and enhancements throughout the application support lifecycle and participate in post-implementation incident resolution as required.
Create and execute user research plans using surveys, interviews, focus groups, and related methods, and communicate findings to internal and external stakeholders.
Plan and facilitate design thinking workshops and create UX deliverables including journey maps, user models, sketches, user stories, user flows, prototypes, wireframes, storyboards, and sitemaps.
Plan and conduct usability testing, collect quantitative and qualitative UX metrics, analyze user feedback and activity, and iterate designs to improve the user experience.
Work closely with developers to bring designs to life, support content development, and create and iterate on prototypes that require coding.
Design for multi-device web, iOS, and Android contexts and perform other duties as assigned.
More than seven (7) years of experience working on complex projects, with two (2) or more years in a leadership role as a UX Engineer.
Seven (7) or more years of experience in UI/UX engineering across the full life cycle of design deliverables, including wireframes, mockups, journey maps, prototypes, storyboards, and user surveys.
One (1) to two (2) years of experience working in an Integrated Eligibility System Program in various workstreams, including Fair Hearings, in a Health and Human Services setting.
Seven (7) or more years of experience with Adobe Creative Suite or Figma.
Two (2) to five (5) years of experience with user research, user modeling, and usability testing.
Two (2) to five (5) years of experience with CSS3, HTML5, and JavaScript.
Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications
Your Data and Privacy

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

figmajavascriptagileairest

Platform: bullhorn
Effort: medium

Benefits

Benefits detected in the listing.

Professional Development