Job Title: Sr Desktop Support Tech 3
Location: Richmond, VA
Duration: 07+ Months
Pay: $28/hr on W-2
Job Description:
Parking is not provided for contractors
ABOUT THE ROLE
Client seeks a qualified resource to be responsible for: • Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office, including Outlook and MS365.
• Considerable knowledge of pc hardware, peripherals & networks; considerable knowledge of Laptop Refresh
• Ability to use software tools (SCCM, Remote Desktop, Dameware, etc.) to remotely connect to workstations.
• Excellent troubleshooting skills
• Ability to perform software installations, configurations, and troubleshooting hardware and software.
• Considerable knowledge of SCCM/SMS
• A strong working knowledge of computer systems, hardware, and software, including drivers and BIOS.
• Excellent problem-solving, analytical, and team-working skills.
• Excellent customer service, communication, and interpersonal skills.
• An openness to learning new technologies.
Skill Matrix: Skill
Required
Amount of Experience
Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and BIOS
Required
4
Years
Excellent problem-solving, analytical, and team-working skills
Required
4
Years
Excellent communication and interpersonal skills.
Required
4
Years
demonstrated ability to obtain feedback from customers to improve training methods.
Required
4
Years
Running reports and analyzing common complaints and problems.
Required
4
Years
An openness to learning new technologies.
Required
4
Years
Feel free to forward my email to your friends/colleagues who might be available. We do offer a referral bonus! Thank you for your time and consideration.
I am looking forward to hearing from you.