Job description

Job Description: Reporting directly to the Senior Sales Support Specialist, the primary duties will be the following: • Manage Client’s bids (RFQ, RFP) accordingly to the T&Cs of the bid. • Coordinate discussions between internal contributors, assign deadlines to individual stakeholders, and prepare responses in a timely manner. • Distill customer needs into action-oriented deliverables using the Project Intake Form (PIF) by Business Development. • Coordinate with the Subject Matter Experts (SME), as needed, to develop and draft a custom Scope of Work (“SOW”). • Manage the computation of labor resources and costing following price indicators. • Coordinate with Executive Leadership for special price approvals on behalf of Business Development. • Meet deadlines by being capable of prioritizing responsibilities and balancing workload. • Work with the commercial leads to prioritize proposals during times of high volume. • Evaluate technical requirements and distill customer needs into creative solutions and action-oriented deliverables. • When needed, interface directly with customers to answer questions relating to the proposals/RFP and/or refine the scope of work. • Attend project hand-off meetings with the Sales Support team to provide the necessary project information for the execution team. • Monitor and maintain the Proposal ID Tracker and CRM tool for an up-to-date status of each request. • Analyze feedback received from clients and the sales organization to improve future proposals and your approach. • Be proactive at proposing solutions and improvements for business processes and procedures. • Be hands-on with your approach to knowledge development to become a key contributor in meetings with contributors and develop new proposal writing skills. • Coordinate with Sr. Manager of Sales Operations to maintain the CEA Library up to date. Qualifications/Requirements: 1. Bachelor’s degree in Engineering, Renewable Energy, or relevant technical field or equivalent combination of education and experience (4+ years experience). 2. Minimum of 2+ years of technical background in a customer-facing role in a technical field. 3. Minimum of 2+ years in a customer-facing role; in the Renewable Energy industry is preferred. 4. Direct renewable energy industry (and especially solar or storage) work experience is a plus. 5. Experience writing proposals and developing scopes of work. 6. Proactive behavior, “Can do”/“Get it done” attitude. 7. Excellent verbal and technical writing skills in English. 8. Ability to work in a fast-paced start-up environment. 9. Must be self-motivated with an ability to balance multiple projects under tight deadlines. 10. Possess good problem-solving, organizational skills, and exceptional attention to detail. 11. Skilled in multitasking and concurrently managing multiple projects. 12. Knowledge of CRM software, specifically Hubspot and/or Deltek is a plus. 13. Must be self-motivated with an ability to balance multiple projects under tight deadlines. 14. Strong interpersonal skills and experience in working with interdisciplinary teams of colleagues and external parties.

Requirements

Must-haves

Reporting directly to the Senior Sales Support Specialist, the primary duties will be the following:
Manage Client’s bids (RFQ, RFP) accordingly to the T&Cs of the bid.
Coordinate discussions between internal contributors, assign deadlines to individual stakeholders, and prepare responses in a timely manner.
Distill customer needs into action-oriented deliverables using the Project Intake Form (PIF) by Business Development.
Coordinate with the Subject Matter Experts (SME), as needed, to develop and draft a custom Scope of Work (“SOW”).
Manage the computation of labor resources and costing following price indicators.
Coordinate with Executive Leadership for special price approvals on behalf of Business Development.
Meet deadlines by being capable of prioritizing responsibilities and balancing workload.
Work with the commercial leads to prioritize proposals during times of high volume.
Evaluate technical requirements and distill customer needs into creative solutions and action-oriented deliverables.
When needed, interface directly with customers to answer questions relating to the proposals/RFP and/or refine the scope of work.
Attend project hand-off meetings with the Sales Support team to provide the necessary project information for the execution team.
Monitor and maintain the Proposal ID Tracker and CRM tool for an up-to-date status of each request.
Analyze feedback received from clients and the sales organization to improve future proposals and your approach.
Be proactive at proposing solutions and improvements for business processes and procedures.
Be hands-on with your approach to knowledge development to become a key contributor in meetings with contributors and develop new proposal writing skills.
Coordinate with Sr. Manager of Sales Operations to maintain the CEA Library up to date.
Bachelor’s degree in Engineering, Renewable Energy, or relevant technical field or equivalent combination of education and experience (4+ years experience).
Minimum of 2+ years of technical background in a customer-facing role in a technical field.
Experience writing proposals and developing scopes of work.
Proactive behavior, “Can do”/“Get it done” attitude.

Nice-to-haves

Minimum of 2+ years in a customer-facing role; in the Renewable Energy industry is preferred.
Direct renewable energy industry (and especially solar or storage) work experience is a plus.
Knowledge of CRM software, specifically Hubspot and/or Deltek is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: bamboohr
Effort: medium