Job description

Overview Microsoft is a place where passionate innovators come together to collaborate, envision what’s possible, and take their careers further. In a world driven by cloud-enabled innovation, we embrace openness, creativity, and limitless thinking. The Global Skilling Product Team (GSPT) is on a mission to build world-class skilling products and experiences that inspire customers, partners, Microsoft sellers, and future generations. Our goal is to reach 100M+ learners globally through impactful skilling, upskilling, and reskilling solutions. At Microsoft, design is fundamental to how we empower every person and every organization on the planet to achieve more. As a Senior Product Designer, you will shape experiences that solve meaningful customer problems while advancing business outcomes. You will drive end-to-end design for complex product areas, influence product strategy through customer insights and systems thinking, and collaborate closely with engineering, product management, research, and business stakeholders within the AI space. You will work with a high degree of autonomy, guiding feature and product direction while contributing to a culture of design excellence, accessibility, inclusion, and innovation. Our mission is to empower every person and every organization on the planet to achieve more. We bring this to life through a growth mindset, a commitment to innovation, and a culture grounded in respect, integrity, and accountability , where everyone can thrive at work and beyond. Responsibilities • Lead the design of complex product experiences from concept through delivery, ensuring solutions are intuitive, useful, accessible, and aligned with customer needs . • Translate user research, data, and business strategy into clear product experiences and design recommendations. • Define end-to-end customer journeys, interaction models, information architecture that scale across experiences. • Solve ambiguous and complex design challenges through systems thinking, experimentation, prototyping, and iterative learning. • Influence product strategy and roadmap discussions by representing customer needs and identifying opportunities for innovation and investment. • Partner effectively with engineers, product managers, researchers, and other designers to deliver high-quality experiences. • Mentor and support other designers through critique, coaching, and sharing design practices that strengthen team outcomes. Other • Embody our culture and values . Qualifications Minimum Qualifications: • Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design • OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design • OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). Preferred Qualifications: • Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design • OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design • OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). • 4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process. • Experience applying user-centered design methods including research synthesis, journey mapping, wireframing, prototyping, usability evaluation, and accessibility practices. • Experience collaborating across design, product management, engineering, and research disciplines to deliver end-to-end experiences. • Experience designing complex platform, AI, enterprise, developer, productivity, or ecosystem experiences. • Experience contributing to or scaling design systems and reusable patterns. • Demonstrated ability to influence strategy and drive alignment across multiple teams and stakeholders. • Experience mentoring designers and fostering a culture of design excellence. Product Design IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: careers.microsoft.com This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements

Must-haves

You will work with a high degree of autonomy, guiding feature and product direction while contributing to a culture of design excellence, accessibility, inclusion, and innovation.
Lead the design of complex product experiences from concept through delivery, ensuring solutions are intuitive, useful, accessible, and aligned with customer needs .
Translate user research, data, and business strategy into clear product experiences and design recommendations.
Define end-to-end customer journeys, interaction models, information architecture that scale across experiences.
Solve ambiguous and complex design challenges through systems thinking, experimentation, prototyping, and iterative learning.
Influence product strategy and roadmap discussions by representing customer needs and identifying opportunities for innovation and investment.
Partner effectively with engineers, product managers, researchers, and other designers to deliver high-quality experiences.
Mentor and support other designers through critique, coaching, and sharing design practices that strengthen team outcomes.
Embody our culture and values .
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Nice-to-haves

OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
Experience applying user-centered design methods including research synthesis, journey mapping, wireframing, prototyping, usability evaluation, and accessibility practices.
Experience collaborating across design, product management, engineering, and research disciplines to deliver end-to-end experiences.
Experience designing complex platform, AI, enterprise, developer, productivity, or ecosystem experiences.
Experience contributing to or scaling design systems and reusable patterns.
Demonstrated ability to influence strategy and drive alignment across multiple teams and stakeholders.
Experience mentoring designers and fostering a culture of design excellence.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Application prep

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Keywords to mirror

aiaccessibilitydesign systems

Platform: eightfold
Effort: medium

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