Job description

Lead, Product Documentation Los Angeles, CA Broomfield, CO Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats, including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day! About this role: As Lead, Product Documentation, you will own the Magnite Help Center and lead the company’s technical writing practice. This senior individual-contributor role combines hands-on content creation with platform, user experience, and content operations ownership. You will set the strategy and roadmap for the Help Center, manage the underlying platform, and continuously improve its information architecture, search, navigation, and overall user experience. As Magnite’s primary technical writer, you will create and maintain clear, accurate documentation across our technology platforms while using AI-enabled tools to make content development and maintenance more efficient and scalable. In this role, you will: Own the strategy, roadmap, platform management, and ongoing development of the Magnite Help Center. Improve the Help Center experience by optimizing its information architecture, search, navigation, and content discoverability using analytics and user feedback. Lead Magnite’s technical writing practice, establishing documentation standards, templates, governance, and publishing workflows. Produce content in the formats best suited to each user need, including guides, release notes, FAQs, diagrams, tables, code samples, audio, and video. Use AI-enabled tools to scale content creation and maintenance while ensuring editorial quality and technical accuracy. Partner with Product and Engineering to support product launches and make relevant documentation available contextually within Magnite’s product portfolio. Collaborate across Product Marketing and client-facing teams to prioritize documentation needs and keep content aligned with business and customer priorities. We re looking for someone with: 5 years of experience in technical writing, product documentation, knowledge management, or a related discipline, preferably for complex software products. Experience owning or administering a client-facing Help Center, knowledge base, or content management platform such as Document360 or Confluence. Exceptional writing and editing skills, with the ability to translate complex technical concepts into clear, accessible guidance. Expertise in information architecture, taxonomy, content governance, and documentation lifecycle management. Hands-on experience using AI-enabled tools to improve the efficiency and scalability of content production. The technical fluency to work effectively with engineers and understand software development processes, APIs, integrations, and product workflows. Experience using analytics, search behavior, and customer feedback to identify content gaps and improve self-service. Strong project and stakeholder-management skills, with the ability to lead cross-functional initiatives through influence. The ability to manage multiple priorities independently while maintaining accuracy and attention to detail. Experience in advertising technology or another complex B2B technology environment is a plus. In California, the base salary range for this role is $115,000 - $125,000. In Colorado, the base salary range for the role is $115,000 - $125,000. Actual compensation will be determined based on location, experience, skills, and internal equity. This role is also eligible for: Annual performance-based bonus Equity (NASDAQ: MGNI) Comprehensive benefits package During the interview process, candidates will receive more specific information about the salary range applicable to their experience and location. Perks and Benefits: Comprehensive Healthcare Coverage from Day One Generous Time Off Holiday Breaks and Quarterly Wellness Days Equity and Employee Stock Purchase Plan Family-Focused Benefits and Parental Leave 401k Retirement Savings Plan with Employer Match Disability and Life Insurance Cell Phone Subsidy Monthly Fitness and Reimbursement Career Growth: We support internal mobility, skill development, and leadership pathways through structured career frameworks and learning programs. Company Culture: Magnite’s culture is rooted in collaboration and connection, recognizing that both are essential to success. Our hybrid schedule includes two remote workdays (Monday and Friday) and three in-office days (Tuesday through Thursday), where employees can take advantage of catered lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we support our team through meaningful benefits and programs, including community service and volunteer opportunities, company-matched charitable contributions, access to mental health resources, structured career development initiatives and growth frameworks, culture and inclusion programs, and our Bonusly peer-to-peer recognition platform. About Us The world s leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC. For Los Angeles-based applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The material job duties of this specific job position for which Magnite reasonably believes that a criminal history may have a direct, adverse, and negative relationship include: Having access to the Company’s Confidential Information or trade secrets including data related to customers, clients, vendors, business partners, or suppliers Work with cross teams to access datasets, databases, formulas, algorithms, tools, products, prototypes, systems applications, and technologies in any stage of development Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class. Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change. Want to learn more about us? Check out our blog for Magnite announcements and Ad Tech industry news! Recruiting Agency Notice Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.

Requirements

Must-haves

Lead, Product Documentation
Los Angeles, CA
Broomfield, CO
Hybrid Schedule (M/F remote, T/W/TH in-office)
Own the strategy, roadmap, platform management, and ongoing development of the Magnite Help Center.
Improve the Help Center experience by optimizing its information architecture, search, navigation, and content discoverability using analytics and user feedback.
Lead Magnite’s technical writing practice, establishing documentation standards, templates, governance, and publishing workflows.
Produce content in the formats best suited to each user need, including guides, release notes, FAQs, diagrams, tables, code samples, audio, and video.
Use AI-enabled tools to scale content creation and maintenance while ensuring editorial quality and technical accuracy.
Partner with Product and Engineering to support product launches and make relevant documentation available contextually within Magnite’s product portfolio.
Collaborate across Product Marketing and client-facing teams to prioritize documentation needs and keep content aligned with business and customer priorities.
5 years of experience in technical writing, product documentation, knowledge management, or a related discipline, preferably for complex software products.
Experience owning or administering a client-facing Help Center, knowledge base, or content management platform such as Document360 or Confluence.
Exceptional writing and editing skills, with the ability to translate complex technical concepts into clear, accessible guidance.
Expertise in information architecture, taxonomy, content governance, and documentation lifecycle management.
Hands-on experience using AI-enabled tools to improve the efficiency and scalability of content production.
The technical fluency to work effectively with engineers and understand software development processes, APIs, integrations, and product workflows.
Experience using analytics, search behavior, and customer feedback to identify content gaps and improve self-service.
Strong project and stakeholder-management skills, with the ability to lead cross-functional initiatives through influence.
The ability to manage multiple priorities independently while maintaining accuracy and attention to detail.
Actual compensation will be determined based on location, experience, skills, and internal equity.
Equity (NASDAQ: MGNI)

Nice-to-haves

Experience in advertising technology or another complex B2B technology environment is a plus.
Annual performance-based bonus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

401k

Parental Leave

Wellness