Sr. Design Program Manager, Worldwide Grocery Real Estate

• Key job responsibilities
• E-Commerce Workstream Ownership: Own and drive the full portfolio of E-Commerce design workstreams, serving as the subject matter expert and primary point of contact for business owners.
• Design Execution: Produce design deliverables independently while simultaneously managing the output of others to meet strict launch deadlines.
• Tracking and Reporting: Track and report on the status of all active workstreams, proactively identifying risks, dependencies, and blockers to leadership.
• Cross-Functional Coordination: Collaborate with Operations, Technology, Construction, Procurement, Real Estate, Topology Planning, and senior leadership to align design solutions with business objectives.
• Design Standards and Toolkits: Develop and maintain design standards, templates, and best practices for E-Commerce integration across the grocery store network, enabling consistent and repeatable solutions at scale.
• Program Management: Manage the design process end-to-end, interfacing with internal and external design partners to ensure quality and consistency across all workstreams.
• Site-Specific Adaptation: Adapt site-specific conditions, metrics, and standards to store designs while balancing competing operational, customer experience, and cost requirements.
• Scope Development: Build data-driven scopes of work with internal stakeholders focused on enabling E-Commerce operations within existing and new store environments.
• Design Packages: Create design packages (2/5 page sets) to communicate design intent and program status with cross-functional teams and senior leadership.
• Design Phases: Drive Schematic Design and Design Development packages through all phases of design, permitting, and construction administration.
• Budget and Schedule: Coordinate with Construction, Procurement, and Operations on budget, schedule, and value engineering.
• Consultant Management: Manage consultants and external partners throughout all phases of the project lifecycle.
• Construction Administration: Provide CA support as needed, including review and approval of submittals and shop drawings.
• Process Improvement: Develop mechanisms to improve efficiency, reduce ambiguity, and scale E-Commerce design delivery across the network.
• A day in the life
• About the team
• 6+ years of design experience
• Have an available online portfolio
• Experience understanding needs of business and end customers and translating them into right solutions
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements
• Knowledge of project management tools and methodologies (agile to waterfall)
• Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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