Job description

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 9/9/26 Anticipated Posting Close Date*: 12/9/26 *Job posting may close early due to the volume of applicants. Operations Analyst The Executive Planning & Operations team solves critical strategy, planning, and execution challenges across Fastly. We are looking for a curious and proactive Operations Analyst to partner with leadership in Engineering, Product Management, Analytics, Finance, Program Management, Product & Engineering Operations, and others to develop and manage engineering, financial, and technical processes, execute key operational cadences, and drive successful business outcomes. What You'll Do: Manage and mature multiple key cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others Operationalize and mature emerging processes around FinOps and cloud spend management Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation, working with Senior Director & VP level resources Work closely with cross-functional resources as primary point of contact to improve communications, enhance visibility, and measure results of different strategic portfolios Champion tooling and process improvements that help the team and Fastly scale What We're Looking For: 4+ years in business operations or other key functions including business process improvement, and product or engineering teams (bonus points for both) Strong attention to detail within big picture context Demonstrated ability to lead team initiatives by influence Experience effectively communicating across multiple levels including distributed teams Focus on results and outcome, not just process for process sake Strong action bias, preference for execution and incremental improvements Ability to document and train a variety of stakeholders on new and revised processes A history of putting structure around ambiguity We’ll be super impressed if you have experience in any of these: Experience working with engineering in a Tech organization Experience leveraging AI to automate and scale Experience presenting to executives and leadership Ability to independently plan and execute on multiple strategic initiatives or projects Functional knowledge of financial, sales, or other core business metrics; experience with program management methodologies Work Hours: This position will require you to be available during core business hours. Work Location(s) & Travel Requirements: This position is open to the following preferred office locations: San Francisco, CA Denver, CO New York City, NY Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $102,780.00 - $137,040.00. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. AI Statement To ensure a fair and equitable interview process for everyone, the use of AI technologies—including real-time transcription tools, automated scripts, AI copilots, or external assistants—is strictly prohibited during the interview process unless explicitly authorized by the company in advance. Unauthorized use of AI tools may result in disqualification. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .

Requirements

Must-haves

We're building a more trustworthy Internet. Come join us. Posting Open Date: 9/9/26
Anticipated Posting Close Date*: 12/9/26
Job posting may close early due to the volume of applicants.
Operations Analyst
Manage and mature multiple key cross-organizational processes including Product Lifecycle, Engineering Ops, software capitalization, and others
Operationalize and mature emerging processes around FinOps and cloud spend management
Instill discipline and consistency within the Product and Engineering teams in terms of operational methodologies and documentation, working with Senior Director & VP level resources
Work closely with cross-functional resources as primary point of contact to improve communications, enhance visibility, and measure results of different strategic portfolios
Champion tooling and process improvements that help the team and Fastly scale
Strong attention to detail within big picture context
Demonstrated ability to lead team initiatives by influence
Experience effectively communicating across multiple levels including distributed teams
Focus on results and outcome, not just process for process sake
Strong action bias, preference for execution and incremental improvements
Ability to document and train a variety of stakeholders on new and revised processes
A history of putting structure around ambiguity
We’ll be super impressed if you have experience in any of these:
Experience working with engineering in a Tech organization
Experience leveraging AI to automate and scale
Experience presenting to executives and leadership
Ability to independently plan and execute on multiple strategic initiatives or projects
Functional knowledge of financial, sales, or other core business metrics; experience with program management methodologies

Nice-to-haves

4+ years in business operations or other key functions including business process improvement, and product or engineering teams (bonus points for both)
Work Location(s) & Travel Requirements: This position is open to the following preferred office locations:

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agileai

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Wellness