Employee Benefits Account Manager

• Active L&H License
• Relevant certifications or licenses, such as Certified Employee Benefit Specialist (CEBS) or Group Benefits Associate (GBA).
• Previous experience in employee benefits administration, consulting, or account management.
• Strong understanding of employee benefits programs, regulations, and industry trends.
• Proficiency in benefits administration software, Microsoft Office Suite, and data analysis tools.
• Build and maintain strong relationships with clients, serving as the primary point of contact for all employee benefits-related matters.
• Understand clients' organizational culture, objectives, and employee demographics to tailor benefits solutions.
• Ensure benefit offerings align with clients' budget, industry best practices, and employee needs.
• Analyze various employee benefits plans, comparing coverage, costs, and features to provide clients with data-driven recommendations.
• Assist clients in making informed decisions about plan designs, contribution levels, and cost-sharing arrangements.
• Stay up to date with federal, state, and local regulations impacting employee benefits, including ACA, ERISA, HIPAA, and other relevant laws.
• Ensure clients' benefit programs remain compliant with all applicable regulations.
• Lead and support open enrollment processes, coordinating communication, enrollment platforms, and employee education efforts.
• Address employee inquiries, guide them through plan options, and facilitate smooth enrollment procedures.
• Develop clear and effective communication materials to help employees understand their benefit options, coverage details, and enrollment procedures.
• Conduct presentations, webinars, and workshops to educate clients and their employees on benefits-related topics.
• Assist clients and their employees in resolving benefits-related issues, including claim disputes, coverage inquiries, and billing concerns.
• Serve as a liaison between clients and insurance carriers to expedite issue resolution.
• Collect and analyze benefits data to provide clients with insights into program utilization, cost trends, and employee satisfaction.
• Develop reports and recommendations to help clients optimize their benefits offerings.

None flagged.