Job description

What makes FLIK click What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary The Senior Sales Manager represents the property in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts while consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services. Key Responsibilities: • Build and maintain strong relationships with our partners, like AHLI (Associated Luxury Hotels International), Visit Austin, and the University of Texas at Austin. • Represent hotel by soliciting, responding to and negotiating with persons requiring group accommodations (over 40 guest rooms) with or without meeting space and/or on-site (property) catering, based upon market segment and account files assigned by the Director of Sales (and Marketing), primarily in the Texas Market (Corporate, Association, etc). • Represent property in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues. • Negotiate contracts with customers and commission agreements with third party agencies. • Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the guest rooms, meeting space and/or banquet date, space and rate availability. Develop and quote prices for same. • Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market). • Direct site visits and H.O.S.T. programs for respective accounts and participates in trade shows, industry and customer events. • Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc. • Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other property facilities. Qualifications: • Basic Property product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances. • Basic knowledge of the property structure/layout and how all departments interact • Basic knowledge of various types of set up styles used in the meeting rooms • Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control • Extensive knowledge of market and related meeting industry. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts • Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations. • Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi FDC(or in house sales system), Market Vision, Internet and Intranet • Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials. • Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc. • Ability to complete a contract in compliance with all checklists, standards and property policies. • Interpersonal skills to provide overall guest satisfaction. Benefits: • Cell Phone Stipend • Corporate Credit Card for Work Related Purchases • Complimentary Daily Meals on Property • Highly Competitive Incentive Program • Up to 13 Paid Holidays in Addition to Paid Time Off Apply to Flik today! Flik is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Flik Hospitality are offered many fantastic benefits. • Medical • Dental • Vision • Life Insurance/ AD • Disability Insurance • Retirement Plan • Paid Time Off • Holiday Time Off (varies by site/state) • Associate Shopping Program • Health and Wellness Programs • Discount Marketplace • Identity Theft Protection • Pet Insurance • Commuter Benefits • Employee Assistance Program • Flexible Spending Accounts (FSAs) • Paid Parental Leave • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. compass-usa.com Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: info.flclearinghouse.com Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace. Req ID: 1582965 Flik Hospitality Group JEANNE M LANE [[req_classification]]

Requirements

Must-haves

What makes FLIK click
Build and maintain strong relationships with our partners, like AHLI (Associated Luxury Hotels International), Visit Austin, and the University of Texas at Austin.
Represent property in significant interactions dealing with customers relative to sales and operational questions, concerns, and issues.
Negotiate contracts with customers and commission agreements with third party agencies.
Initiate the preparation of proposals and/or contracts to advise prospective customers primarily of the guest rooms, meeting space and/or banquet date, space and rate availability. Develop and quote prices for same.
Engage in outside sales activities to discuss business opportunities and entertain customers in local and assigned markets (percentage of travel dependent on specific market).
Direct site visits and H.O.S.T. programs for respective accounts and participates in trade shows, industry and customer events.
Attend weekly sales departmental meeting and other scheduled meetings to support business operations, e.g., tentative review, lost business review, group-pick up, etc.
Conduct site inspections with potential customers, visiting guest rooms, meeting space and banquet facilities, as well as other property facilities.
Basic Property product knowledge, i.e., staffing, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city ordinances.
Basic knowledge of the property structure/layout and how all departments interact
Basic knowledge of various types of set up styles used in the meeting rooms
Basic knowledge of audio visual equipment, telecom equipment, lighting and room temperature control
Extensive knowledge of market and related meeting industry.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts
Quantitative processing of data via office machine equipment, mathematical computations and analytical skills necessary to accurately determine and communicate financial, forecasting and space utilization calculations.
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Outlook, Delphi FDC(or in house sales system), Market Vision, Internet and Intranet
Ability to read, write and speak the English language to fully comprehend guest requests, memos, proposals, general correspondence and similar written materials.
Possess a good conceptual understanding of electronic devices and the ability to operate such items as copy machines, slide projectors, microphones, computers, portable radios, pagers, etc.
Ability to complete a contract in compliance with all checklists, standards and property policies.
Interpersonal skills to provide overall guest satisfaction.
[[req_classification]]

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors-unify
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

Paid Time Off

Parental Leave

Wellness