Welcome to the NHC 24/7 Team!
Looking for an exciting career in the disaster restoration industry?
Look no further! As a valued team member at NHC 24/7, you will gain the knowledge, skills, and certifications needed to excel in various career opportunities.
At NHC 24/7, we offer the following benefits:
Group Insurance
Annual Boot Allowance
Company-Provided Work Clothing
Premiums for Various Types of Work
We are currently recruiting for the following position:
Mitigation Crew Lead
If you meet the following requirements and would like to join our team, contact us today!
Role Duties and Expectations
Provide Administrative Support to HR Management
Perform general administrative duties, including filing, photocopying, scanning, and data entry.
Prepare and send employee acknowledgment and sign-off forms for review and signature.
Process employee requests and direct inquiries to the appropriate staff members.
Record daily employee attendance and time-off requests in BambooHR.
Coordinate employee vacation requests, obtain approval from the appropriate managers and company owner as required, and communicate updates to HR management.
Send employee benefits information and enrollment documents when applicable.
Maintain accurate, organized, and confidential employee records.
Assist with Full-Cycle Recruitment and Selection
Create new job descriptions and update existing descriptions as required.
Post and manage job openings on recruitment platforms such as Indeed.
Maintain and update recruitment tracking systems.
Review applications, screen potential candidates, and conduct initial candidate pre-screening.
Coordinate and schedule interviews with candidates and hiring managers.
Prepare interview documents and related materials.
Prepare employment offer letters and employment contracts.
Coordinate Employee Onboarding
Coordinate employee start dates and orientation schedules with supervisors.
Notify relevant departments and staff members of new hires.
Prepare and assign onboarding packages to new employees.
Create employee profiles in BambooHR and Citation Canada.
Send employment contracts and required onboarding documents for completion and signature.
Ensure all required employee documentation has been received, completed, and properly filed.
Coordinate and participate in new employee orientations, including workplace tours.
Notify IT when a company email account, cellphone, or computer is required.
Request alarm codes and appropriate building access permissions.
Inform the Finance Department when a company credit card needs to be ordered or when an employee needs to be added to the company's vehicle insurance policy.
Prepare employee clothing, personal protective equipment (PPE), and other required onboarding supplies.
Assign mandatory onboarding training and follow up to ensure completion before the required deadlines.
Provide new employees with the necessary information and resources to begin their employment.
Coordinate Employee Offboarding
Prepare and coordinate employee offboarding procedures.
Communicate with departing employees regarding the return of company property, including clothing, equipment, keys, and electronic devices, and follow up as required.
Coordinate final payroll information with the Finance Department, including outstanding wages and applicable employment entitlements.
Provide the Finance Department with the necessary information for preparation and issuance of the Record of Employment (ROE).
Coordinate the deactivation of employee profiles and removal of access to company systems, email accounts, and facilities.
Ensure all relevant offboarding documentation is properly filed in the employee's personnel record.
Assist with Employee Discipline and Employment Termination
Prepare disciplinary documentation, including verbal warning records, written warnings, and suspension letters, as directed by management.
Draft employment termination letters as required.
Follow up with employees and supervisors to obtain acknowledgment and signatures on disciplinary documents.
Document incidents, performance concerns, and disciplinary notes provided by supervisors.
Maintain accurate records of disciplinary actions, related communications, and supporting documentation in employee personnel files.
Assist HR management with administrative follow-up throughout the disciplinary process.
WSIB and Workplace Incident Administration
Ensure employees complete workplace incident report forms as soon as possible following an incident.
Collect, organize, and maintain relevant workplace incident documentation.
Complete and submit the Employer's Report of Injury/Disease (Form 7) through the WSIB online portal when required.
Coordinate administrative follow-ups with employees, supervisors, and management regarding workplace incidents and WSIB matters.
Training and Certification Coordination
Maintain employee training records and the certification compliance calendar, including training completion dates and certificate expiry dates.
Coordinate and schedule mandatory employee training and required refresher courses.
Coordinate IICRC training and track the Continuing Education Credits (CECs) required to maintain certifications.
Coordinate asbestos-related training and maintain required Ministry of Training, Colleges and Universities (MTCU) documentation.
Monitor and coordinate the renewal of required certifications, including Working at Heights (WAH), WHMIS, and IICRC continuing education requirements.
Follow up with employees regarding outstanding or expiring mandatory training.
Ensure completed training certificates and supporting documentation are properly recorded and filed in employee personnel records.
Employee Performance Reviews and Evaluations
Track employee probationary periods and annual performance review dates.
Remind supervisors and managers of upcoming and overdue probationary assessments and annual performance reviews.
Prepare performance evaluation forms and send them to employees for completion.
Coordinate performance review meetings between employees and supervisors.
Participate in performance review meetings when required.
Follow up on outstanding evaluations and required signatures.
Save completed performance evaluations in the appropriate employee personnel files.
Organize and Maintain Company Policies and Procedures
Update company policies and procedures based on approved changes.
Format, organize, and maintain company policy documents to ensure consistency and professionalism.
Distribute updated policies and acknowledgment forms to employees when required.
Follow up to ensure employees have reviewed and signed the necessary documents.
Maintain properly organized records of company policies and employee acknowledgments.
Maintain HR Inventory and Employee Supplies
Conduct regular inventory checks of employee clothing, PPE, and other HR supplies.
Maintain accurate inventory records, update tracking spreadsheets, and monitor stock levels.
Prepare and coordinate clothing and supply orders as required.
Organize and distribute employee clothing and equipment.
Maintain records of company-issued clothing and equipment.
Employee Events and Recognition
Plan and coordinate the company's annual holiday party, including venue arrangements, entertainment, invitations, and employee attendance tracking.
Coordinate the selection, purchase, and distribution of employee gifts for company events and special occasions.
Prepare and distribute the annual Employee of the Year voting forms and track employee participation.
Coordinate the ordering of employee recognition plaques, including the Employee of the Year award and service anniversary plaques for employees celebrating 10 and 20 years of employment.
Communicate with vendors to coordinate pricing, orders, personalization, and delivery of employee recognition items.
Additional Administrative Responsibilities
Provide Administrative Support to Operations and Project Managers
Assist the Operations Department with daily administrative and scheduling activities.
Prepare and organize work orders for daily operations.
Contact clients to schedule, confirm, reschedule, or cancel appointments.
Enter and update appointments in the company scheduler.
Maintain accurate job notes and status updates in the scheduling system.
Communicate with contractors and follow up by email regarding job updates, scheduling, and outstanding information.
Prepare and send Encircle Report
Prepare complete reports regarding affected contents and submit them to the appropriate contractor or authorized party for review and disposal approval.
Upload work authorization forms and non-restorable contents disposal authorization forms to Encircle for client review and signature.
Follow up on outstanding client authorizations and approvals.
Provide administrative and coordination support to Project Managers as required.
Assist with other operational administrative tasks to support daily workflow.
General Administrative Support
Provide administrative support to other departments during employee vacations or absences.
Assist the Accounting Department with various administrative tasks as needed.
Assist with preparing reports for management.
Record meeting minutes when required.
Participate in company committees and special projects.
Perform other related duties as assigned.
Requirements
Experience with data entry
Experience with administrative work
Bilingual (English and French)
Valid driver’s license
Clean criminal record check before start date
Strong organizational skills
Excellent teamwork skills
Experience working in an office environment
Strong written and verbal skills in both French and English to communicate with all levels of the executive team, colleagues and employees
Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required
Excellent time management skills
Politically and culturally sensitive
High level of discretion with sensitive and confidential information
Working Conditions
Fast paced environment
Multi-Tasking
Sitting and working at a computer for an extended period of time
Staff of 50+ employees
Overtime if needed
Construction oriented company with disruptive environment at times
Casual dress
On-site parking
Weekly direct deposit pay