Beyond SOF· Defense· Jun 8, 2022 · 53mo agoPosted 1,602 days ago
Reston, VA
Location
In office
Work mode
Full-time
Schedule
Mid
Level
$115K–$166K est.
Estimated compensation
1+ years exp
Experience
Before you apply
Ghost Signal:
Open since June 8, 2022 — 1,602 days, and still accepting applications.
Job description
Service Desk Tier 1 (TS/SCI)
• Reston, VA, USA
• Full-time
• Clearance: Top Secret/SCI
Job Description
Required Qualifications:
• Must be 8570 compliant
• 1-2 years of experience in professional work setting doing troubleshooting
• Must have good communication skills and the ability to work in a high paced environment
• Must have experience working with users over the phone and detailed documenting skill
Qualifications
Desired Qualifications:
• Experience with SCCM
• Experience with Remedy, or other ticketing systems
• Experience with Windows 10 operating systems
• Experience with Active Directory (creating accounts/navigating different Operating Units)
• Experience with Office 2016 troubleshooting
• Ability to move boxes/lift up to 25-50 pounds
Requirements
Must-haves
Service Desk Tier 1 (TS/SCI)
Reston, VA, USA
Clearance: Top Secret/SCI
Must be 8570 compliant
1-2 years of experience in professional work setting doing troubleshooting
Must have good communication skills and the ability to work in a high paced environment
Must have experience working with users over the phone and detailed documenting skill
Nice-to-haves
Experience with SCCM
Experience with Remedy, or other ticketing systems
Experience with Windows 10 operating systems
Experience with Active Directory (creating accounts/navigating different Operating Units)
Experience with Office 2016 troubleshooting
Ability to move boxes/lift up to 25-50 pounds
Application prep
Use the role’s language and application details while tailoring your materials.