As a Wireless Network Reliability Engineer, you’ll solve, design, and implement wireless infrastructure across Apple Retail Stores, working with IEEE 802.11 standards, encryption protocols, 802.1x, RADIUS, and EAP-TLS, handling multi-vendor solutions. As a Tier 3 escalation point your role involves addressing complex networking challenges, collaborating with vendors, and partnering with Engineering and Architecture to evaluate new technologies. The role requires deep technical skills, a collaborative spirit, curiosity, persistence and a focus on operational excellence.
7+ years in network engineering; 4+ years focused on wireless solutions, including IEEE 802.11 standards, encryption, WIDS, rogue detection, 802.1x, OWE, RADIUS, and EAP-TLS
Experienced in high-density wireless network deployments
Familiar with wireless technologies from Cisco, Aruba (Wireless Controller, AOS10, IAP, Airwave, ClearPass), Mist Wireless, Meraki Wireless, Cisco ISE, AirOS, IOS-XE, Cisco DNAC, or Splunk
Experienced with wireless tools such as Spectrum Analyzers, Protocol Analyzers, RF Planning tools, and Site Survey Tools
Experienced with of TCP/IP (IPv4/IPv6), routing, and switching
Knowledgeable in wireless client chipset/driver and RF engineering with consideration of regional frequency and power regulations
Over 10 years of hands-on experience with wireless solutions and wireless network infrastructure
Experienced with in automation, tooling, and scripting, with preferred expertise in Ansible and Python
Experience in leveraging AI and prompt engineering to manage large datasets to find and solve application, network or RF issues.
Certifications CWNA/CWDP/CWSP, Cisco CCNP Wireless / CCIE, Aruba ACMP/ACEP, or equivalent
Willingness to participate in scheduled off-hour on-call support several weeks per year,.
Active industry certifications such as CCNP, CCIE, Fortinet NSE / FCSS / FCP, or equivalent credentials.
BS in Computer Science or a related field or equivalent job-related experience