Job description

Company Overview Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience. Our success depends on people who are dependable, performance-focused, and take pride in meeting production goals. Production is completed in-house using modern high-speed print and mail manufacturing equipment. Our facilities are clean, well-lit, and temperature controlled. At Amsive, results matter. We offer career opportunities in print and mail production, with medical, dental, vision insurance and a competitive 401K. What we are looking for: The Vice President of Operations will lead manufacturing at our Greenville, SC facility. They will have ownership of plant output, labor cost, throughput, on-time delivery to the mail date, quality, and safety. Being held responsible and accountable for the numbers the facility produces every week. What you will be doing: Labor • Own labor cost per unit by staffing each department to established standards and monitoring daily performance against plan. • Manage temporary labor partnerships, including agency performance, onboarding timelines, retention, and turnover that may affect labor standards in hand-intensive departments. • Manage overtime to support production needs while maintaining cost control. • Review weekly labor requests against scheduling-system recommendations and adjust staffing plans as needed. • Establish and maintain appropriate crewing levels based on workload, production requirements, and labor standards. • Standardize crewing practices across all four shifts to ensure consistent staffing, productivity, and performance expectations Output and on-time delivery • Ensure all jobs are completed and delivered by the required mail date, recognizing that postal deadlines and client drop windows are critical production commitments. • Manage the production schedule from job release through completion, including sequencing, changeovers, and recovery plans when production issues occur. • Coordinate with maintenance team to maximize equipment uptime and coordinate preventive maintenance without unnecessarily disrupting production. • Identify and escalate potential delivery risks as early as possible so corrective action can be taken before a mail date is missed. Warehouse and materials • Integrate warehouse operations with the overall production process to ensure materials are available when needed and prevent delays that could affect production schedules or mail dates. • Collaborate with the Warehouse Supervisor to monitor and manage obsolete, excess, and unreconciled customer inventory to maintain accurate records and avoid unnecessary storage costs. Quality and Waste • Monitor and manage spoilage, waste, and rework costs by tracking results, identifying root causes, and implementing corrective actions to reduce recurring issues. • Maintain quality and accuracy standards throughout the entire mail production process, including data, addressing, inserting, finishing, and presort. • Establish and follow a clear escalation process for incomplete, inaccurate, or late client files and data to minimize production delays and protect mail-date commitments. Leadership • Lead through your management team by clearly communicating expectations and priorities while ensuring direction is carried out consistently across all shifts and departments. • Establish consistent standards for labor, quality, safety, production performance, and escalation practices. • Develop managers and supervisors based on their individual strengths, cross-functional capability to support operational continuity. • Set clear, measurable performance expectations and address performance concerns promptly when results do not meet established standards. Systems, improvement and safety • Drive consistent use of the production scheduling system as the primary tool for labor planning and production decision-making. • Test process improvements on a limited scale before full implementation, evaluate results objectively, and adjust or discontinue changes that do not improve performance. • Assess new equipment and finishing technology based on operational needs, cost, return on investment, and overall business impact. • Maintaining ownership of facility safety by consistently enforcing safety protocols and ensuring compliance remains a priority. • Provide senior leadership with clear, accurate updates on operational performance, key initiatives, progress, risks, and results Who you are: • 7 or more years leading production in a high-volume manufacturing environment, with direct accountability for labor cost and throughput. Print, direct mail, or lettershop experience is preferred — but we will seriously consider strong high-volume manufacturing leaders from other industries. • A demonstrated record of managing labor to a standard. • Experience operating inside a larger organization • Experience running a multi-shift operation, ideally 24/7. • Experience developing managers and supervisors. • Warehouse, inventory, and materials management exposure. • Strong Excel and comfort with production and manufacturing systems. • Working knowledge of manufacturing safety protocols and regulatory compliance. • Excellent communication and problem-solving skills, with the ability to influence across all levels of the organization. • College degree preferred, or equivalent combination of education and leadership experience. Supervisory Responsibilities: Yes—this role provides overall leadership for the facility as well as 5-6 direct reports. Work Environment: Position operates in a regulated manufacturing print/mail production facility Physical Demands: • Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching • Must be able to lift, push, or pull up to 50 pounds • Perform repetitive motions in a fast-paced production environment Security Clearance: Amsive is a Federal Contractor, and this position may require government security clearance for certain projects. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. If you need any assistance seeking a job opportunity at Amsive, or if you need reasonable accommodation with the application process, please reach out to our team. Amsive is proud to be an Equal Opportunity Employer. We are committed to building a supportive and inclusive environment for all employees.  It is Amsive’s continuing policy to provide equal employment opportunity and not to discriminate on the basis of race, color, religion, pregnancy or childbirth, marital status, national origin, ancestry or citizenship status, age, disability, sex, sexual orientation, gender identity, veteran status or any other characteristic protected by applicable federal, state or local laws. This policy applies to all aspects of employment, including (but not limited to) application for employment, recruiting, hiring, compensation, benefits, promotions and transfers, training, layoffs, rehires, termination of employment and all other terms and conditions of employment. All offers of employment with Amsive are contingent upon the successful completion of background checks, which may include criminal history, drug test, and reference verification, conducted in compliance with applicable state, federal, and local laws. As part of the Company's equal employment opportunity policy, Amsive will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

Requirements

Must-haves

Company Overview
Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience.
Own labor cost per unit by staffing each department to established standards and monitoring daily performance against plan.
Manage temporary labor partnerships, including agency performance, onboarding timelines, retention, and turnover that may affect labor standards in hand-intensive departments.
Manage overtime to support production needs while maintaining cost control.
Review weekly labor requests against scheduling-system recommendations and adjust staffing plans as needed.
Establish and maintain appropriate crewing levels based on workload, production requirements, and labor standards.
Standardize crewing practices across all four shifts to ensure consistent staffing, productivity, and performance expectations
Output and on-time delivery
Ensure all jobs are completed and delivered by the required mail date, recognizing that postal deadlines and client drop windows are critical production commitments.
Manage the production schedule from job release through completion, including sequencing, changeovers, and recovery plans when production issues occur.
Coordinate with maintenance team to maximize equipment uptime and coordinate preventive maintenance without unnecessarily disrupting production.
Identify and escalate potential delivery risks as early as possible so corrective action can be taken before a mail date is missed.
Warehouse and materials
Integrate warehouse operations with the overall production process to ensure materials are available when needed and prevent delays that could affect production schedules or mail dates.
Collaborate with the Warehouse Supervisor to monitor and manage obsolete, excess, and unreconciled customer inventory to maintain accurate records and avoid unnecessary storage costs.
Quality and Waste
Monitor and manage spoilage, waste, and rework costs by tracking results, identifying root causes, and implementing corrective actions to reduce recurring issues.
Maintain quality and accuracy standards throughout the entire mail production process, including data, addressing, inserting, finishing, and presort.
Establish and follow a clear escalation process for incomplete, inaccurate, or late client files and data to minimize production delays and protect mail-date commitments.
Lead through your management team by clearly communicating expectations and priorities while ensuring direction is carried out consistently across all shifts and departments.
Establish consistent standards for labor, quality, safety, production performance, and escalation practices.
Develop managers and supervisors based on their individual strengths, cross-functional capability to support operational continuity.

Nice-to-haves

College degree preferred, or equivalent combination of education and leadership experience.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: jazzhr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k