Software Application Support Engineer, Retail Engineering
Apple· Consumer Technology· Jun 17, 2026 · 4mo agoPosted 132 days ago
Sunnyvale, California, United States
In office
Full-time
Mid
$150K–$225K
3+ years exp
Before you apply
Ghost Signal:
Open since June 17, 2026 — 132 days, and still accepting applications.
Job description
We are seeking strong people skills with excellent written and verbal communication skills, with the ability to take sophisticated technical topics and distill them in easy to understand non-expert terminology, will round out the core responsibilities of the role. As a member of the support engineering team, you will take an active role in the definition and evolution of standard practices and procedures.
3+ years of software engineering or application support experience in a large-scale environment
Coding knowledge in Java, Scala or frameworks related to Java
Strong knowledge of PL/SQL
BS degree and equivalent experience or higher in CS or related field
Strong problem-solving and critical thinking skills to solve complex problems
Skills and experience in monitoring, alerting, fault analysis, and automation
Excellent follow through, organizational ability, and flexibility in a dynamic, demanding environment
Strong communication skills and ability to drive triage of critical issues with multiple technical and business teams
Knowledge NoSQL databases, Unix Shell Scripting
Working experience on cloud infra, such as AWS, and experience with Splunk or any other APM tool
Application prep
Use the role’s language and application details while tailoring your materials.
Keywords to mirror
javasqlaws
- Platform
- apple
- Effort
- medium