Job description

Description Do you enjoy working on challenging projects? Are you skilled in customer service and problem solving, with strong organizational skills and a high attention to detail? Do you desire to collaborate on groundbreaking projects? If so, we're looking for someone like you to join our team at APL! We are seeking a Program Operations Manager to help us execute the National Security Analysis Department’s multidisciplinary portfolio of projects. You’ll be joining a dedicated and enthusiastic team of business professionals that provide operational expertise across all phases of the project life cycle. As a member of this group, you will play an active role on our project teams by identifying and addressing issues that require collaboration across programmatic, technical, and operational disciplines, as well as supporting the team’s sponsor engagement efforts. As a Program Operations Manager, you will… • Work in conjunction with the Program Manager (PM) and Project Managers (PjMs) to set priorities, and resolve issues for the overall task management needs - from project initiation to project closure. Develops standard operating procedures (SOP) to ensure project deadlines are met and sponsor requirements are satisfied. • Prepare and organize information for internal and external program and project reviews, including content review of technical materials prepared by technical staff. • Plan, organize, and facilitate meetings and conferences/seminars for both internal and external participants and sponsors. Interface with sponsors and their representatives to collect presentation information, ensure clearances are prepared, manage scheduling, reservations and all other logistics. Attend meetings and deduce requirements and note action items. • Work with other APL organizations (security, quality, communications, contracts, etc.) to organize various levels of support and ensure successful execution. Extrapolate contractual deliverables from the contract or task, to be part of the task plan and monitor progress of the program against those deliverables. Ability to prioritize tasks and to delegate them when appropriate. • Develop an understanding of the technical work being performed by the program and be able to adequately convey the methodology, impact, and importance to others. Assist in the development of the Statement of Work (SOW) and ensure adherence to the SOW through collaboration with the PM and technical teams. Qualifications You meet our minimum qualifications for the job if you... • Possess a Bachelor’s degree in a business, technical, or related field, or equivalent combination of education and experience. • Have at least five years of demonstrated experience in administrative or technical support positions. • Have experience managing documentation, logistics, compliance processes, and stakeholder coordination. • Are proficient with project management and collaboration tools such as SharePoint, Box, Slack and Microsoft Office Suite. • Are willing and able to work on dynamic projects, have the ability to prioritize numerous concurrent tasks in a dynamic environment, and work occasional extended hours or travel as needed. • Hold an active Secret security clearance and can ultimately obtain a Top Secret level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship. You'll go above and beyond our minimum requirements if you... • Have experience with contracts, subcontract management and/or developing proposals. • Experience handling classified documentation and working within secure environments. • Have a technical or engineering background or equivalent experience. • Are a strong communicator who ensures alignment across teams and stakeholders. • Are highly organized and detail-oriented, with the ability to manage multiple priorities effectively. • Are proactive and initiative-driven, with the ability to anticipate needs and solving problems independently. • Are adaptable and flexible within a dynamic, fast-paced environment. • Are a collaborative team player who contributes to a positive and mission-focused work culture. • Possess an active TS/SCI level security clearance. About Us Why Work at APL? The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates. At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at jhuapl.edu . All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact Accessibility@jhuapl.edu . The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis. Minimum Rate $62,900 Annually Maximum Rate $180,300 Annually

Requirements

Must-haves

Do you enjoy working on challenging projects?
Are you skilled in customer service and problem solving, with strong organizational skills and a high attention to detail?
Do you desire to collaborate on groundbreaking projects?
If so, we're looking for someone like you to join our team at APL!
As a Program Operations Manager, you will…
Prepare and organize information for internal and external program and project reviews, including content review of technical materials prepared by technical staff.
You meet our minimum qualifications for the job if you...
Possess a Bachelor’s degree in a business, technical, or related field, or equivalent combination of education and experience.
Have at least five years of demonstrated experience in administrative or technical support positions.
Have experience managing documentation, logistics, compliance processes, and stakeholder coordination.
Are proficient with project management and collaboration tools such as SharePoint, Box, Slack and Microsoft Office Suite.
Are willing and able to work on dynamic projects, have the ability to prioritize numerous concurrent tasks in a dynamic environment, and work occasional extended hours or travel as needed.
You'll go above and beyond our minimum requirements if you...
Have experience with contracts, subcontract management and/or developing proposals.
Experience handling classified documentation and working within secure environments.
Have a technical or engineering background or equivalent experience.
Are a strong communicator who ensures alignment across teams and stakeholders.
Are highly organized and detail-oriented, with the ability to manage multiple priorities effectively.
Are proactive and initiative-driven, with the ability to anticipate needs and solving problems independently.
Are adaptable and flexible within a dynamic, fast-paced environment.
Are a collaborative team player who contributes to a positive and mission-focused work culture.
Possess an active TS/SCI level security clearance.

Nice-to-haves

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Use the role’s language and application details while tailoring your materials.

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Benefits

Benefits detected in the listing.

Dental

Vision

Paid Time Off