Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. Essential Duties & Responsibilities Segment Support Serve as the primary point of contact and strategic representative between the Product organization and assigned business segments, stakeholders, and/or external partners Communicate product vision, roadmap, releases, progress, and outcomes to segment leaders and internal and external stakeholders, including forward-looking direction, upcoming capabilities, and implications for assigned segments and partners Collaborate with segment leaders to identify business problems, opportunities, market needs, and differentiation requirements Synthesize stakeholder and partner feedback into actionable insights and ensure the right product and capability leaders have clear, decision-useful input Represent segment and partner strategy, priorities, and nuances in planning and prioritization discussions by influencing trade-offs and sequencing aligned to capability objectives, enterprise priorities, outcomes, and OKRs Maintain a consistent seat at the table in capability planning and ongoing product discussions to advocate for segment strategy and business-specific considerations Support execution planning, launch readiness, and market introduction activities for initiatives impacting assigned segments and partners Develop deep knowledge of assigned segment and partner nuances to proactively identify opportunities, inform product direction, and support relationship management teams Lead cross-team issue resolution by facilitating decisions, resolving priority conflicts, and driving timely escalations and paths forward Represent Product in cross-business line and segment initiatives, ensuring Product, segment, and partner considerations are reflected in enterprise planning, decision-making, and execution Establish and maintain effective working relationships with internal leaders and external partners Intake Develop and coordinate business cases and opportunity documents (OPPDOCs) aligned to defined outcomes, success measures, and OKRs Provide guidance on intake requirements, prioritization, and governance paths to improve clarity, consistency, and decision-making across segment and partner requests Partner with business stakeholders, Relationship Managers, and product leaders to distinguish segment- or partner-specific needs from broader enterprise product opportunities Product Documentation Develop and maintain product definitions, positioning, packaging, and supporting materials needed to enable consistent understanding and effective market introduction across business segments and partners Monitor industry and competitor activity and synthesize competitive intelligence to inform product strategy and stakeholder engagement Analyze offerings and packaging and develop recommendations to inform roadmap, packaging, and positioning decisions Coordinate with Product, Technology, Client Services, Marketing, Sales, and other teams to align definitions, materials, messaging, launch readiness, and initiative objectives Experience Minimum of 5 years of experience in product management, program management, product operations, or segment- or partner-facing roles Demonstrated success working effectively in cross-functional, matrixed environments Experience developing business cases, opportunity documents, or strategic proposals tied to measurable business outcomes Experience analyzing products, packaging, and competitive offerings and producing clear, evidence-based recommendations Industry and domain knowledge sufficient to engage credibly with internal teams and external partners Knowledge, Skills & Abilities Strong written and verbal communication skills Ability to translate complex product concepts into clear business messaging and stakeholder-ready materials Strong analytical skills, including the ability to connect insights to outcomes and performance measures Strong planning, organizational, and coordination skills across multiple stakeholders and workstreams Demonstrated ability to build relationships and influence outcomes without direct authority Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail Adaptability and comfort operating effectively in ambiguity and change Supervision None Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from ascensus.com or futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Requirements

Must-haves

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Essential Duties & Responsibilities
Segment Support
Serve as the primary point of contact and strategic representative between the Product organization and assigned business segments, stakeholders, and/or external partners
Collaborate with segment leaders to identify business problems, opportunities, market needs, and differentiation requirements
Synthesize stakeholder and partner feedback into actionable insights and ensure the right product and capability leaders have clear, decision-useful input
Maintain a consistent seat at the table in capability planning and ongoing product discussions to advocate for segment strategy and business-specific considerations
Support execution planning, launch readiness, and market introduction activities for initiatives impacting assigned segments and partners
Develop deep knowledge of assigned segment and partner nuances to proactively identify opportunities, inform product direction, and support relationship management teams
Lead cross-team issue resolution by facilitating decisions, resolving priority conflicts, and driving timely escalations and paths forward
Represent Product in cross-business line and segment initiatives, ensuring Product, segment, and partner considerations are reflected in enterprise planning, decision-making, and execution
Establish and maintain effective working relationships with internal leaders and external partners
Develop and coordinate business cases and opportunity documents (OPPDOCs) aligned to defined outcomes, success measures, and OKRs
Provide guidance on intake requirements, prioritization, and governance paths to improve clarity, consistency, and decision-making across segment and partner requests
Partner with business stakeholders, Relationship Managers, and product leaders to distinguish segment- or partner-specific needs from broader enterprise product opportunities
Product Documentation
Develop and maintain product definitions, positioning, packaging, and supporting materials needed to enable consistent understanding and effective market introduction across business segments and partners
Monitor industry and competitor activity and synthesize competitive intelligence to inform product strategy and stakeholder engagement
Analyze offerings and packaging and develop recommendations to inform roadmap, packaging, and positioning decisions
Coordinate with Product, Technology, Client Services, Marketing, Sales, and other teams to align definitions, materials, messaging, launch readiness, and initiative objectives
Minimum of 5 years of experience in product management, program management, product operations, or segment- or partner-facing roles
Demonstrated success working effectively in cross-functional, matrixed environments
Experience developing business cases, opportunity documents, or strategic proposals tied to measurable business outcomes
Experience analyzing products, packaging, and competitive offerings and producing clear, evidence-based recommendations

Nice-to-haves

None flagged.

Application prep

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Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Vision