Job description

Growth Operations Specialist Position Overview Classification Code Exempt Reports To Chief Growth Officer Pay Grade Level 4 Révision Date August 2026 Location Remote About Nexben Nexben is an end-to-end benefits platform powering up defined contribution and ICHRA strategies. The organization’s turnkey enrollment and marketplace solution provides better administration, payments, and reconciliation, supporting the broker’s critical role throughout the entire consultative process. Nexben partners with brokers and advisors to develop innovative strategies that create substantial savings and high satisfaction rates for their clients. The company’s commitment to enhancing healthcare accessibility ensures that employees can confidently navigate their health options and gain more control over their healthcare decisions. Join us in our mission of creating a better world through technological empowerment and community inclusivity. Role Overview We’re looking for a Growth Operations Specialist to play a critical role in executing growth initiatives across the organization. Reporting directly to the Chief Growth Officer (CGO), this position sits at the intersection of growth strategy and sales enablement—helping drive pipeline development, coordinate key external partnerships, and ensure seamless execution of go-to-market activities. This role is ideal for a fast-paced, highly organized, execution-oriented individual who is eager to support the organization’s growth by driving key initiatives forward and enabling the success of the sales team. Key Responsibilities Business Development Support • Assist with outreach initiatives and follow-up activities to support pipeline growth and partner engagement. • Conduct market and competitor research to identify industry trends, growth opportunities, and strategic insights. • Coordinate webinars, lunch-and-learn sessions, and other business development events designed to drive awareness and engagement. • Execute targeted lead generation initiatives in partnership with the Chief Growth Officer, including email campaigns, outbound prospecting efforts, and business development outreach. • Qualify inbound leads and ensure timely follow-up, routing opportunities appropriately to the sales team. Sales Support and Enablement • Assist in preparing materials, follow-ups, and action items for critical sales meetings and growth opportunities. • Collaborate with the CGO and sales leadership to develop and maintain pipeline reports, dashboards, and key performance metrics. • Help streamline workflows and communication between sales, growth, operations, and other internal stakeholders. • Manage logistics, scheduling, and communications related to broker meetings, client engagements, and territory-specific initiatives. Coordination and Operations • Assist the chief growth officer in managing daily priorities and ensuring alignment across strategic growth initiatives. • Coordinate scheduling and logistics for high-priority meetings involving executives, partners, clients, and broker organizations. • Support documentation and continuous improvement of growth processes, workflows, and standard operating procedures. • Track project deliverables and ensure timely completion of key initiatives aligned with organizational growth objectives. Qualifications • Bachelor’s degree in business, Marketing, Healthcare Administration, Communications, or a related field. • Prior experience in external customer-facing roles is a plus. • Experience managing multiple projects and priorities simultaneously in a dynamic environment. • Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and Teams. Ready to help clients solve their toughest challenges while driving meaningful results? Apply today to help shape our strategic growth. About Us Welcome to Nexben: Where We Make Lives Better At Nexben, we're in the business of making people's lives better. We believe in technology's transformative power when harnessed to enhance your health and wealth decisions. With a focus on people and their everyday experiences, we're here to challenge the status quo and reshape the landscape of health benefits. Culture and Community We believe that we're better together. Nexben thrives on a culture that we are immensely proud of. Our strength comes from the diversity and talent of our people, who can be their authentic selves in an environment that champions equity and inclusivity. We listen attentively, constantly educate ourselves, and actively engage with others. Leading the Way in Fintech Nexben stands at the forefront of the fintech revolution in the employee benefits industry. Our administration and payment capabilities ensure a seamless experience for all stakeholders. We've transformed the benefits landscape from a one-to-one transaction model to Nexben's groundbreaking many-to-many solution. Join us as we redefine employee benefits through the power of ICHRA–building a future where coverage is more personalized, accessible, and meaningful for everyone. Additional Information This position is eligible for a commission under Nexben’s sales incentive plan. This position may include some travel, including travel to Company-sponsored events or training. Click the position title for an overview. If the entire job description is available, it will be in the attachments. Make sure your resume provides a professional or personal reference. Information for a professional or personal reference should include the person's name, city, state, phone number, and years known. Benefits • Earn a competitive salary plus a benefit package. • Medical, dental, and vision insurance • 401K retirement with matching funds • Personal Time Off and holiday pay Essential Job Functions Essential functions, according to the Americans with Disabilities Act, may include any of the duties, knowledge, and skills outlined in this job description. This list is illustrative and is not a comprehensive listing of employees’ functions and duties in this position. Employees must be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular job attendance are not routinely listed in job descriptions but are essential functions. Non-Discrimination Nexben will not discriminate against anyone based on race, sex, sexual orientation, gender, gender identity and expression, height, weight, color, religion, national origin, age, marital status, pregnancy, disability, or veteran status. We are an Equal Opportunity Employer. Americans with Disabilities Act accommodations Assistance with the application process may be requested through a People Operations Team Member at 616.765.2177. Colorado Equal Pay Transparency Rule The salary range is displayed in compliance with the Colorado Equal Pay for Work Act. This range is an estimate based on potential employee qualifications, operational needs, and other considerations permitted by law.

Requirements

Must-haves

Growth Operations Specialist
Position Overview
Classification Code
Chief Growth Officer
Révision Date
This role is ideal for a fast-paced, highly organized, execution-oriented individual who is eager to support the organization’s growth by driving key initiatives forward and enabling the success of the sales team.
Business Development Support
Assist with outreach initiatives and follow-up activities to support pipeline growth and partner engagement.
Conduct market and competitor research to identify industry trends, growth opportunities, and strategic insights.
Coordinate webinars, lunch-and-learn sessions, and other business development events designed to drive awareness and engagement.
Execute targeted lead generation initiatives in partnership with the Chief Growth Officer, including email campaigns, outbound prospecting efforts, and business development outreach.
Qualify inbound leads and ensure timely follow-up, routing opportunities appropriately to the sales team.
Sales Support and Enablement
Assist in preparing materials, follow-ups, and action items for critical sales meetings and growth opportunities.
Collaborate with the CGO and sales leadership to develop and maintain pipeline reports, dashboards, and key performance metrics.
Help streamline workflows and communication between sales, growth, operations, and other internal stakeholders.
Manage logistics, scheduling, and communications related to broker meetings, client engagements, and territory-specific initiatives.
Coordination and Operations
Assist the chief growth officer in managing daily priorities and ensuring alignment across strategic growth initiatives.
Coordinate scheduling and logistics for high-priority meetings involving executives, partners, clients, and broker organizations.
Support documentation and continuous improvement of growth processes, workflows, and standard operating procedures.
Track project deliverables and ensure timely completion of key initiatives aligned with organizational growth objectives.
Bachelor’s degree in business, Marketing, Healthcare Administration, Communications, or a related field.

Nice-to-haves

Prior experience in external customer-facing roles is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

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Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k