Job description

Freedom Technology Solutions Group  is seeking a highly skilled  Systems Administrator  to support one of our partners in delivering secure, resilient, and mission-critical capabilities across a complex environment. This project assists in the delivery of regional IT services to the end user offering support of end user devices including desktop, workplace peripherals, and voice and video devices. Join our growing team and help make an impact. This role requires independent and team-based execution, proactive analysis to identify root causes, and the ability to support resilient infrastructure solutions. This position is eligible for a $10k Welcome Bonus to be paid out in increments of $5k after 90 days and $5k after a year! Primary Responsibilities:   Administer, maintain, and optimize enterprise IT systems across Windows and Linux environments to ensure high availability, performance, and security Monitor system health, troubleshoot complex issues, and resolve incidents across client, server, storage, network, and mobile platforms Provide Tier 1 and Tier 2 support, including problem identification, diagnosis, escalation, and resolution of IT-related issues Support day-to-day operations, including system configuration, patching, and maintenance of hardware and software components Manage and maintain system documentation, including SOPs, system guides, configurations, and ticketing/work logs Support helpdesk operations by tracking, documenting, and resolving user requests and system issues in a timely manner Assist users with system access, functionality, and troubleshooting to ensure effective use of IT resources Implement, troubleshoot, and maintain IT systems in alignment with operational and mission requirements Analyze system performance, optimize resource utilization, and support capacity planning efforts Configure and maintain operating systems and network components, implementing enhancements to improve reliability and performance Support escalation processes and provide timely status updates to stakeholders and leadership Provide detailed analysis and reporting for complex or recurring issues to drive resolution and continuous improvement Support hardware dispatch and remain engaged through full lifecycle resolution of system issues Required: Bachelor’s degree in a technical discipline and 4 years of relevant System Administrator experience OR 8+ years of relevant experience in lieu of degree Active Security Clearance with Polygraph. Proven experience administering Windows and/or Linux-based systems in enterprise or mission environments Strong troubleshooting skills across infrastructure components (servers, networks, storage, endpoints) Desired: Experience with Red Hat Enterprise Linux (RHEL) or Trusted Linux variants Familiarity with Windows 10/Enterprise environments Experience with virtualization platforms (VMware) Background supporting systems in classified or high-security environments What’s in It for You? Flexible work environment A team mentality – work with friendly, like-minded professionals Work with innovative, cutting edge technologies Enjoy extremely competitive compensation and benefits A work-life balance you can count on Opportunities to grow and advance your career on our dime The Benefits You Get with Freedom Amazing benefits including matching 401k, fully paid medical, and more Generous paid time off – including paid site closure days Competitive salary offerings Paid training and tuition reimbursement Referral bonuses Fully paid life and disability Annual logo wear allowance Company sponsored events (game nights, holiday party, summer party, happy hours) Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status Applicant Federal & E-Verify Postings VEVRAA Federal Contractor Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at Phone: 410-290-9035 Email: recruiting@goftsg.com Equal Opportunity Employer, including disabled and veterans. If you want to view the EEO Law poster, please choose your language: English - Spanish - Arabic - Chinese If you want to view the EEO Law Supplement poster, please choose your language: English - Spanish - Chinese If you want to view the Pay Transparency Policy Statement, please click the link: English

Requirements

Must-haves

Administer, maintain, and optimize enterprise IT systems across Windows and Linux environments to ensure high availability, performance, and security
Monitor system health, troubleshoot complex issues, and resolve incidents across client, server, storage, network, and mobile platforms
Provide Tier 1 and Tier 2 support, including problem identification, diagnosis, escalation, and resolution of IT-related issues
Support day-to-day operations, including system configuration, patching, and maintenance of hardware and software components
Manage and maintain system documentation, including SOPs, system guides, configurations, and ticketing/work logs
Support helpdesk operations by tracking, documenting, and resolving user requests and system issues in a timely manner
Assist users with system access, functionality, and troubleshooting to ensure effective use of IT resources
Implement, troubleshoot, and maintain IT systems in alignment with operational and mission requirements
Analyze system performance, optimize resource utilization, and support capacity planning efforts
Configure and maintain operating systems and network components, implementing enhancements to improve reliability and performance
Support escalation processes and provide timely status updates to stakeholders and leadership
Provide detailed analysis and reporting for complex or recurring issues to drive resolution and continuous improvement

Nice-to-haves

Experience with Red Hat Enterprise Linux (RHEL) or Trusted Linux variants
Familiarity with Windows 10/Enterprise environments
Experience with virtualization platforms (VMware)
Background supporting systems in classified or high-security environments
What’s in It for You?
Flexible work environment
A team mentality – work with friendly, like-minded professionals
Work with innovative, cutting edge technologies
Enjoy extremely competitive compensation and benefits
A work-life balance you can count on
Opportunities to grow and advance your career on our dime
The Benefits You Get with Freedom

Application prep

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Keywords to mirror

accessibility

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

401k

Paid Time Off