Job description

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,800 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Reaching a revenue of $2.13 billion in 2025, Dorman is publicly traded under the stock ticker DORM. Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary Love cars and have a knack for writing? Join Dorman as a Technical Writer and help bring innovative automotive solutions to market. In this role, you will create installation instructions, technical notes, and automotive content to help technicians and DIYers successfully install our products. You will work directly with engineers, product teams, and marketing, attend product try-ons, capture installation photography, and contribute to automotive editorial content. This is an excellent opportunity for someone who blends mechanical aptitude with strong communication skills and enjoys turning complex technical information into clear, easy-to-follow guidance. This is a hybrid role based out of our corporate headquarters in suburban Philadelphia (Colmar, PA) with the expectation to be onsite three days per week. Candidates must have flexibility to adjust their onsite days based on product try-ons or other business needs. Primary Duties • Write technical product installation instructions • Evaluate and improve the current product instruction creation process • Cross-functional collaboration with Product Management and Quality teams to troubleshoot product instruction needs including installation and defects • Develop and evaluate reporting, enhancing the quantity and quality of product instructions • Partner with Marketing and On Site Garage teams for the development and maintenance of instructions via print, web, and video modalities • Create and/or modify technical content for ease of customer understanding • Other duties as assigned Qualifications • Experience with Adobe creative suite: InDesign, Photoshop, Illustrator, and Lightroom • Experience with Microsoft Office suite – Excel, Word, and Outlook required • Physical Requirement: Capability to lift 20 pounds. • Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen.  Noise level is usually moderate. Education / Experience • Associate degree required • Minimum of 5 years in graphic design and editing • A strong automotive background or industry experience is essential #LI-EK1 The US base salary range for this full-time position is $68,700.00 to $100,000.00. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate. As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan. Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V. www.DormanProducts.com

Requirements

Must-haves

Write technical product installation instructions
Evaluate and improve the current product instruction creation process
Cross-functional collaboration with Product Management and Quality teams to troubleshoot product instruction needs including installation and defects
Develop and evaluate reporting, enhancing the quantity and quality of product instructions
Partner with Marketing and On Site Garage teams for the development and maintenance of instructions via print, web, and video modalities
Create and/or modify technical content for ease of customer understanding
Other duties as assigned
Experience with Adobe creative suite: InDesign, Photoshop, Illustrator, and Lightroom
Experience with Microsoft Office suite – Excel, Word, and Outlook required
Physical Requirement: Capability to lift 20 pounds.
Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen.  Noise level is usually moderate.
Education / Experience
Associate degree required
Minimum of 5 years in graphic design and editing
A strong automotive background or industry experience is essential

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Parental Leave