Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview: The Associate Product Manager, Marketing Technology supports the vision, strategy, and delivery of T-Mobile's marketing tools and platforms. Every product in this space is built to achieve a specific business outcome — enabling marketing teams to reach the right customers, with the right message, at the right time. The Associate PM contributes to that work by helping identify opportunities, translating requirements into actionable work for engineering teams, and supporting delivery across the product lifecycle. At a high level, this means partnering with senior product managers and cross-functional stakeholders to understand marketing team needs, assess technical feasibility, and help drive execution against the roadmap. Product Associate PM role is well-suited for someone who is curious, detail-oriented, and eager to develop product instincts in a technical domain. You will work closely with senior product managers, engineers, data teams, and marketing operations partners — learning how marketing technology platforms are built, maintained, and continuously improved. This role grows into full product ownership as skills and experience develop. No two days look the same: you might spend one morning researching a competitor's tooling approach and the next afternoon translating marketing team feedback into user stories for an engineering sprint’s lives. Typical responsibilities include conducting research on marketing tools and vendor capabilities; documenting product requirements and user stories; supporting backlog management; helping track product performance metrics; and partnering with development, marketing operations, and data teams to support delivery and releases. Job Responsibilities : Vision, Strategy, and Analysis Conducts research and analysis to help define and manage the roadmap for marketing technology products — including tools used for campaign execution, customer data management, and marketing performance measurement. Participates in end user research to inform product prioritization Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity. Assists with product presentations. Conducts competitive product analysis. Provides ad hoc information to management by creating special reports and analysis on request. Participates in development of product feature set and positioning strategies. Attends meetings with external third parties to gain a better understanding of partnerships and licensing opportunities. Builds working knowledge of marketing technology tools, platforms, and industry practices — including how tools like campaign management systems, customer data platforms, and marketing automation products function and how vendors in this space differ. Brings relevant findings back to the team to inform roadmap decisions. Customer Evangelist Uses insights from internal marketing teams — our primary users — to help shape product priorities and surface unmet needs in how they plan, execute, and measure marketing activity. Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities. Create, manage, foster an active VOC feed for themselves and team. Actively looks for opportunities to delight or meet customer’s unmet needs. Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset. Creates an environment and culture where the team is immersed in customer-first mindset. Tests ideas with real customers to ensure that the product delivers the desired benefit. Product Execution / Delivery Helps generate and maintain dashboards and reports that track product health and success metrics — such as platform adoption, data pipeline reliability, and how effectively tools are supporting marketing team workflows. Assists with maintaining and updating product backlog and priorities with partners. Scopes and prioritizes activities based on business and customer impact. Assists with beta and pilot programs with early-stage products and samples. Assists in preparing product documents and product use cases to drive product activity. Supports sales and marketing with the necessary product knowledge. Assists in the development of adoption tools and training material. Writes feature and user stories to capture requirements and translate marketing team needs into clear, actionable work for engineering teams — covering areas such as data integrations, campaign tooling, audience management, and reporting capabilities. Understands challenges and recommends trade-offs with the team. Communicates defect status and response to leadership and impacted stakeholders until fully resolved. Ensures defects are factored into regular backlog prioritization for resolution based on priority. Helps prepare and drive product and experience demos. Relationship & People, Professional Development Collaborates and develops positive working relationships with many teams, including marketing operations, data engineering, analytics, legal, go-to-market, and finance. Also works with external marketing technology vendors and other third parties to support integrations, evaluations, and day-to-day platform needs. Develops positive working relationships with Customer groups or Customer Representatives. Develops industry knowledge by attending educational workshops. Education and Work Experience : Bachelor s Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required) 0-2 years of relevant Product Management or marketing operations experience in an agile software product development environment. Familiarity with marketing tools or platforms (e.g. email service providers, CRM systems, analytics tools, or similar) is a plus. (Preferred) Knowledge, Skills and Abilities : Agile Methodology (Required) Backlog Management (Required) Business Acumen (Required) Data Analysis (Required) Market Research (Required) Product Management (Required) Stakeholder Management (Required) Strategic Thinking (Required) Technical Writing (Required) User Experience (UX) (Required) Marketing Technology Platforms — familiarity with tools such as email service providers, CRM systems, campaign management tools, or marketing analytics platforms (Preferred) Cross-functional Collaboration (Required) At least 18 years of age Legally authorized to work in the United States Travel : Travel Required (Yes/No): No DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Earnings Opportunity: $84,700 - $152,790 National Base Pay Range: $77,000 - $138,900 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, paylookup.t-mobile.com At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Requirements

Must-haves

Vision, Strategy, and Analysis
Conducts research and analysis to help define and manage the roadmap for marketing technology products — including tools used for campaign execution, customer data management, and marketing performance measurement.
Participates in end user research to inform product prioritization
Partners with business and internal/external stakeholders to understand current customer experiences, identifies areas of opportunity.
Assists with product presentations.
Conducts competitive product analysis.
Provides ad hoc information to management by creating special reports and analysis on request.
Participates in development of product feature set and positioning strategies.
Attends meetings with external third parties to gain a better understanding of partnerships and licensing opportunities.
Customer Evangelist
Uses insights from internal marketing teams — our primary users — to help shape product priorities and surface unmet needs in how they plan, execute, and measure marketing activity.
Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities.
Create, manage, foster an active VOC feed for themselves and team.
Actively looks for opportunities to delight or meet customer’s unmet needs.
Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mindset.
Creates an environment and culture where the team is immersed in customer-first mindset.
Tests ideas with real customers to ensure that the product delivers the desired benefit.
Product Execution / Delivery
Helps generate and maintain dashboards and reports that track product health and success metrics — such as platform adoption, data pipeline reliability, and how effectively tools are supporting marketing team workflows.
Assists with maintaining and updating product backlog and priorities with partners.
Scopes and prioritizes activities based on business and customer impact.
Assists with beta and pilot programs with early-stage products and samples.
Assists in preparing product documents and product use cases to drive product activity.

Nice-to-haves

Marketing Technology Platforms — familiarity with tools such as email service providers, CRM systems, campaign management tools, or marketing analytics platforms (Preferred)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

goagile

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Professional Development