Job description

ABOUT THE ROLE Virginia Tax seeks qualified resource to be responsible for: • Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365. Considerable knowledge of pc hardware, peripherals & networks Considerable knowledge of Laptop Refresh Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent troubleshooting skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent problem-solving, analytical, and team-working skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies. Skills Skill Required Required Experience Candidate Experience Last Used Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 4 Years Questions Questions Answers Question 1 Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment? Question 2 Please list candidate's email address. Question 3 In what city and state does your candidate currently reside? Question 4 Role requires the candidate to be 100% ON SITE from Day 1. If selected, does your candidate agree to this arrangement? Question 5 Per Mgr: Interviews will be a combination of Virtual (initially) then possible IN PERSON if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Is your candidate aware of this?

Requirements

Must-haves

Virginia Tax seeks qualified resource to be responsible for:
Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
Considerable knowledge of pc hardware, peripherals & networks
Considerable knowledge of Laptop Refresh
Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
Excellent troubleshooting skills
Ability to perform software installations, configurations and troubleshooting hardware and software.
Considerable knowledge of SCCM/SMS
A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
Excellent problem-solving, analytical, and team-working skills.
Excellent customer service, communication and interpersonal skills.
An openness to learning new technologies.
Candidate Experience
Strong working knowledge of computer systems, hardware, and software, including drivers and bios
Excellent problem-solving, analytical, and team-working skills
Excellent communication and interpersonal skills.
demonstrated ability to obtain feedback from customers to improve training methods.
Running reports and analyzing common complaints and problems.
An openness to learning new technologies.
Commonwealth of Virginia security policies prohibit the use of offshore IT contractors. Do you attest to the fact that your candidate will physically reside within the US for the duration of the assignment?
Please list candidate's email address.
In what city and state does your candidate currently reside?
Role requires the candidate to be 100% ON SITE from Day 1. If selected, does your candidate agree to this arrangement?

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: jobdiva
Effort: medium

Benefits

Benefits detected in the listing.

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