Job description

Job Description The Operations Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages food and beverage operations where customers order prepared foods from a menu. We take a balanced approach to benefits. We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances and future. Click here to learn more. Job Responsibilities Leadership • Use Aramark's coaching model to engage and develop team members to their fullest potential • Reward and recognize employees • Ensure individual and team performance meets objectives and client expectations • Plan and lead daily team briefings • Ensure safety and sanitation standards in all operations Client Relationship • Identify client needs and communicate operational progress Financial Performance • Ensure the completion and maintenance of P&L statements • Deliver client and company financial targets • Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity • Bring value through efficient operations, appropriate cost controls, and profit management • Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives • Ensure entire team is trained and able to implement • Supervise team regarding production, quality and control Compliance • Maintain a safe and healthy environment for clients, customers and employees • Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities • Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director • Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications • Requires at least 1 year of experience • Requires at least 1 year of experience in a management role • Bachelor's degree or equivalent experience preferred • Strong interpersonal skills • Ability to maintain effective client and customer rapport for mutually beneficial business relationships • Ability to demonstrate excellent customer service using Aramark's standard service model • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. • Must be able to stand for extended periods of time. About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Requirements

Must-haves

We take a balanced approach to benefits.
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Requires at least 1 year of experience

Nice-to-haves

Bachelor's degree or equivalent experience preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors-unify
Effort: medium