Job description

ABOUT CINDER Cinder is the mission-critical infrastructure that keeps the world's most important digital platforms true to what they stand for. The internet has always been abused by bad actors, and AI is making it exponentially worse, driving fraud, abuse, and manipulation at a scale and speed no human team can fight alone. Cinder gives platforms one command center to fight back: to write and enforce policy, deploy AI agents against abuse in real time, investigate threats, file NCMEC reports, and prove their safety programs are working. Our customers are some of the largest internet platforms in the world. The decisions made in our software directly determine what stays up, what comes down, and how users are treated. We're a small, fast-moving team backed by Accel and Y Combinator. We care about being intentional, direct, and deeply focused on solving real customer problems. WHY THIS ROLE Cinder is hiring an Enterprise Account Executive to help scale our go-to-market motion and drive the next phase of company growth. This role is responsible for generating pipeline, running complex enterprise sales cycles, and closing high-value deals with companies building AI systems and operating large online platforms. You’ll work closely with Cinder’s founders, product team, Sales Engineer, and marketing team to bring our platform to organizations solving some of the most challenging safety and integrity problems on the internet. This is a full-cycle sales role: you will generate pipeline through outbound prospecting, manage deals end-to-end, and expand relationships with existing customers. If you enjoy selling technical products, navigating complex organizations, and helping define a new category, this role offers an opportunity to do meaningful work with ambitious customers. WHAT YOU'LL WORK ON GENERATE PIPELINE - Identify high-potential target accounts across AI companies, large online platforms, and emerging markets such as fraud and risk operations. - Run highly personalized outbound outreach to senior technical and operational leaders. - Work with founders, investors, and partners to unlock introductions and develop strategic opportunities. - Build and maintain a robust pipeline through disciplined outbound activity. RUN COMPLEX ENTERPRISE SALES CYCLES - Lead discovery conversations to understand customer challenges around AI safety, fraud, and trust & safety operations. - Identify champions and economic buyers across multiple stakeholders such as engineering, security, operations, policy, and legal. - Develop structured deal strategies and guide opportunities through procurement and close. - Own the full sales cycle from first conversation through signed agreement. DRIVE TECHNICAL SALES ENGAGEMENTS - Partner with Cinder’s Sales Engineer to run product demonstrations and technical validation. - Help customers understand how Cinder integrates into their workflows and infrastructure. - Translate complex product capabilities into clear business value. EXPAND EXISTING CUSTOMERS - Identify opportunities to expand deployments into new teams or use cases. - Support renewals and drive upsell opportunities as customer needs grow. HELP SHAPE THE SALES MOTION - Provide feedback on messaging, positioning, and pricing as we continue defining the category. - Collaborate with product and marketing teams to refine how we communicate Cinder’s value in the market. WHAT WE'RE LOOKING FOR - Have 5+ years of experience selling B2B SaaS or technical infrastructure products - Have experience closing six-figure enterprise deals - Are comfortable managing multi-stakeholder enterprise sales cycles - Have strong outbound prospecting skills and can build pipeline without SDR support - Enjoy selling technical products to engineering, security, or operations teams - Thrive in early-stage environments where sales motions are still evolving - Are curious and eager to learn new domains such as AI safety, platform integrity, and online risk - Communicate clearly with both technical and executive stakeholders - Are comfortable operating with ambiguity and taking initiative NICE TO HAVE - Have sold developer tools, AI infrastructure, or security software - Have experience selling to companies building AI systems or operating large user platforms - Have familiarity with Trust & Safety, fraud detection, or risk operations - Have worked at an early-stage startup where you helped build the sales motion - Have a technical background (engineering, data science, or similar) LOCATION & BENEFITS We're based in NYC and would relocate the right person for this role. We believe in working together in person and hold at least two all-company events per year. We offer health, vision & dental benefits, a 401(k) plan with employer matching, fully paid commuter benefits, and a fully stocked office with paid lunch and dinner.

Requirements

Must-haves

Cinder is hiring an Enterprise Account Executive to help scale our go-to-market motion and drive the next phase of company growth.
This role is responsible for generating pipeline, running complex enterprise sales cycles, and closing high-value deals with companies building AI systems and operating large online platforms.
You’ll work closely with Cinder’s founders, product team, Sales Engineer, and marketing team to bring our platform to organizations solving some of the most challenging safety and integrity problems on the internet.
This is a full-cycle sales role: you will generate pipeline through outbound prospecting, manage deals end-to-end, and expand relationships with existing customers.
If you enjoy selling technical products, navigating complex organizations, and helping define a new category, this role offers an opportunity to do meaningful work with ambitious customers.
Identify high-potential target accounts across AI companies, large online platforms, and emerging markets such as fraud and risk operations.
Run highly personalized outbound outreach to senior technical and operational leaders.
Work with founders, investors, and partners to unlock introductions and develop strategic opportunities.
Build and maintain a robust pipeline through disciplined outbound activity.
Lead discovery conversations to understand customer challenges around AI safety, fraud, and trust & safety operations.
Identify champions and economic buyers across multiple stakeholders such as engineering, security, operations, policy, and legal.
Develop structured deal strategies and guide opportunities through procurement and close.
Own the full sales cycle from first conversation through signed agreement.
Partner with Cinder’s Sales Engineer to run product demonstrations and technical validation.
Help customers understand how Cinder integrates into their workflows and infrastructure.
Translate complex product capabilities into clear business value.
Identify opportunities to expand deployments into new teams or use cases.
Support renewals and drive upsell opportunities as customer needs grow.
Provide feedback on messaging, positioning, and pricing as we continue defining the category.

Nice-to-haves

Have sold developer tools, AI infrastructure, or security software
Have experience selling to companies building AI systems or operating large user platforms
Have familiarity with Trust & Safety, fraud detection, or risk operations
Have worked at an early-stage startup where you helped build the sales motion
Have a technical background (engineering, data science, or similar)

Application prep

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Keywords to mirror

aigo

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)