Job description

ABOUT AIRWALLEX Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles airwallex.com to see it in full. ABOUT THE TEAM The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, valuing ownership, innovation, and a commitment to excellence. We move quickly, iterate constantly, and work together to solve hard problems as we build the future of global finance. WHAT YOU'LL DO As the Product GM, Spend, you will help define how Airwallex grows and wins in one of the most competitive and high-potential areas of fintech. This role sits at the intersection of product strategy, commercialization, and business performance for our global Spend offering, spanning cards, expense management, and adjacent workflows. You will work closely with Product, Engineering, Sales, Marketing, Partnerships, Finance, and Operations to ensure we are building the right capabilities and bringing them to market effectively at global scale. You will play a critical role in helping Airwallex move further upmarket, deepen our footprint across key regions, and strengthen our competitive position against market alternatives. This role is based in San Francisco. RESPONSIBILITIES: - Own the P&L for Airwallex Spend. Define and evolve the global strategy across cards, expense management, and related workflows, with a focus on growth, adoption, and long-term market position. - Lead end-to-end GTM and commercial strategy for Spend, including pricing, packaging, segmentation, market prioritization, and competitive positioning. - Act as the voice of the customer and the market, turning customer pain points, adoption data, and competitive intelligence into structured recommendations that shape roadmap priorities and investment decisions. - Partner closely with Product and Engineering leadership to balance immediate commercial opportunities with longer-term platform and infrastructure investments. - Build scalable operating mechanisms and GTM playbooks that improve conversion, adoption, expansion, and unit economics across the Spend customer lifecycle. - Serve as a central connective point across Product, Engineering, Marketing, Sales, Partnerships, Finance, and Operations to align strategy, launches, and execution across regions and segments. WHO YOU ARE We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. MINIMUM QUALIFICATIONS: - 10+ years of experience in high-impact roles across fintech, payments, spend management, financial infrastructure, or complex B2B SaaS environments. - Demonstrated success in product strategy, GTM strategy, P&L ownership, revenue operations, business operations, commercialization, or a closely related function, with a track record of driving growth and market impact. - Foundational product management experience, with the ability to engage credibly on roadmap, customer needs, technical trade-offs, and product direction. - Strong commercial judgment across pricing, packaging, segmentation, positioning, and launch strategy. - Technical fluency and the ability to work effectively with engineering teams on APIs, SDKs, payment gateways, card acquiring, local payment methods, and broader fintech infrastructure. - Exceptional structured problem-solving skills and a data-driven mindset, with experience diagnosing bottlenecks, evaluating unit economics, and unlocking growth opportunities. - Excellent communication and stakeholder management skills, with the ability to translate complex product capabilities into clear commercial decisions and influence senior leaders across technical and business functions. PREFERRED QUALIFICATIONS: - Experience owning or shaping a global or multi-region business line spanning product strategy, commercial strategy, and GTM execution. - Experience in spend management, corporate cards, expense software, or adjacent financial workflows and infrastructure. - Experience helping a business move upmarket into enterprise segments or expand into new geographies and customer segments. - Familiarity with competitive environments shaped by companies such as Ramp, Brex, Stripe, Adyen, Checkout, or Revolut. - An entrepreneurial, founder-like mindset with high ownership, strong urgency, comfort with ambiguity, and a bias toward action in fast-moving environments. APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com airwallex.com email address. Please apply only through careers.airwallex.com careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. EQUAL OPPORTUNITY Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Requirements

Must-haves

You will work closely with Product, Engineering, Sales, Marketing, Partnerships, Finance, and Operations to ensure we are building the right capabilities and bringing them to market effectively at global scale.
You will play a critical role in helping Airwallex move further upmarket, deepen our footprint across key regions, and strengthen our competitive position against market alternatives.
Own the P&L for Airwallex Spend. Define and evolve the global strategy across cards, expense management, and related workflows, with a focus on growth, adoption, and long-term market position.
Lead end-to-end GTM and commercial strategy for Spend, including pricing, packaging, segmentation, market prioritization, and competitive positioning.
Act as the voice of the customer and the market, turning customer pain points, adoption data, and competitive intelligence into structured recommendations that shape roadmap priorities and investment decisions.
Partner closely with Product and Engineering leadership to balance immediate commercial opportunities with longer-term platform and infrastructure investments.
Build scalable operating mechanisms and GTM playbooks that improve conversion, adoption, expansion, and unit economics across the Spend customer lifecycle.
Serve as a central connective point across Product, Engineering, Marketing, Sales, Partnerships, Finance, and Operations to align strategy, launches, and execution across regions and segments.
10+ years of experience in high-impact roles across fintech, payments, spend management, financial infrastructure, or complex B2B SaaS environments.
Demonstrated success in product strategy, GTM strategy, P&L ownership, revenue operations, business operations, commercialization, or a closely related function, with a track record of driving growth and market impact.
Foundational product management experience, with the ability to engage credibly on roadmap, customer needs, technical trade-offs, and product direction.
Strong commercial judgment across pricing, packaging, segmentation, positioning, and launch strategy.
Technical fluency and the ability to work effectively with engineering teams on APIs, SDKs, payment gateways, card acquiring, local payment methods, and broader fintech infrastructure.
Exceptional structured problem-solving skills and a data-driven mindset, with experience diagnosing bottlenecks, evaluating unit economics, and unlocking growth opportunities.
Excellent communication and stakeholder management skills, with the ability to translate complex product capabilities into clear commercial decisions and influence senior leaders across technical and business functions.

Nice-to-haves

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Experience owning or shaping a global or multi-region business line spanning product strategy, commercial strategy, and GTM execution.
Experience in spend management, corporate cards, expense software, or adjacent financial workflows and infrastructure.
Experience helping a business move upmarket into enterprise segments or expand into new geographies and customer segments.
Familiarity with competitive environments shaped by companies such as Ramp, Brex, Stripe, Adyen, Checkout, or Revolut.
An entrepreneurial, founder-like mindset with high ownership, strong urgency, comfort with ambiguity, and a bias toward action in fast-moving environments.
APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

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Platform: ashby
Effort: quick

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