Job description

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Work You’ll Do As a Delivery Senior Consultant, Configuration and Integration Solutions on the GPS ServiceNow team, you will be responsible for: • Designing, developing, configuring, and implementing ServiceNow solutions that support mission and operational needs across the engagement • Translating business and functional requirements into scalable technical solutions within the ServiceNow platform • Building and customizing workflows, forms, modules, dashboards, and automation features to improve program and project management activities • Collaborating with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities • Troubleshooting defects, supporting testing activities, and maintaining technical documentation, platform standards, and enhancements to improve performance, usability, and scalability A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor • Ability to meet deadlines • Ability to provide clear guidance to others The Team Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function. This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte. The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements. Qualifications Required : • Bachelor’s degree • Limited immigration sponsorship may be available • Delivery Center Location & Travel Requirements: • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia) • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location • Travel Requirement: Maximum of 10% overnight travel for client or project purposes • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,800 -$171,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. SNOW_FY27_Social

Requirements

Must-haves

Work You’ll Do
As a Delivery Senior Consultant, Configuration and Integration Solutions on the GPS ServiceNow team, you will be responsible for:
Designing, developing, configuring, and implementing ServiceNow solutions that support mission and operational needs across the engagement
Translating business and functional requirements into scalable technical solutions within the ServiceNow platform
Building and customizing workflows, forms, modules, dashboards, and automation features to improve program and project management activities
Collaborating with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities
Troubleshooting defects, supporting testing activities, and maintaining technical documentation, platform standards, and enhancements to improve performance, usability, and scalability
A successful candidate would possess these skills:
Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.
Bachelor’s degree
Limited immigration sponsorship may be available
Travel Requirement: Maximum of 10% overnight travel for client or project purposes
Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
SNOW_FY27_Social

Nice-to-haves

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Application prep

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Platform: avature
Effort: medium