Application Support Analyst (.Net /Field Centrix product)

• 4+ years’ Experience in Production support, Incident Management
• -2+ years’ experience  on .NET, SQL Server
• -Knowledge of Field Centrix product (Field Service Automation)
• -Knowledge if ITIL process
• -Experience in support with multiple and disparate teams
• -Good Written and Verbal communication
• -Experience on working for Development / Support projects
• -Understanding  of infrastructure , environment setup
• -Level 2 support for .NET / SQL application
• -Interact with client for service ticket resolution
• -Incident management
• -Adherence to organization defined quality standards
• -Carry out code migration as per the documentation as per the documented release management processes
• -Follow all the documented processes
• -Analytical skills
• U.S. Citizens and those who are authorised to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
• This is a Full-Time / Permanent job opportunity.
• Visa: Only US Citizen and GC.
• All your information will be kept confidential according to EEO guidelines.

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