We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated UI/UX Developer for a Full-Time position.
Role Summary
Leads human-centered design and front-end implementation for WHD’s modernized Drupal applications and public-facing portals serving workers, employers, contractors, unions, and federal agencies. The role spans user research, prototyping, and production code, delivering accessible, mobile-first, USWDS-compliant experiences that replace paper and form-heavy processes with guided digital journeys.
Key Responsibilities
• Conduct user research, stakeholder interviews, environmental scanning, and audience research; develop personas and user journey maps.
• Produce wireframes, interactive prototypes, style guides, and design system components compliant with USWDS and DOL.gov styles.
• Coordinate designs with the DOL Digital Transformation team and the BAS SORT team.
• Design guided, cascading-question experiences (e.g., Wage Determination Survey, complaint intake) with save-and-resume, document upload, and confirmation-number lookup.
• Implement responsive front-end code in Drupal 10+ themes (Twig, HTML5, CSS/Sass, JavaScript) and Webform UI; ensure touch-friendly, cross-browser behavior.
• Build accessibility in from the start: semantic markup, ARIA, keyboard operability, and screen reader compatibility (JAWS, NVDA) to WCAG AA / Section 508.
• Plan and run usability testing and A/B tests; use site analytics to optimize completion rates (e.g., survey starts versus submissions).
• Apply plain language principles and support bilingual (English/Spanish) content layouts.
• Design the conversational user experience for integrating the OCIO-built AI chatbot into the complaint intake portal.
• Ensure designs align with the 21st Century Integrated Digital Experience Act and Digital.gov best practices.
Required Qualifications
• Bachelor’s degree in Human-Computer Interaction, Design, Computer Science, or a related field (or equivalent experience).
• 5+ years of combined UI/UX design and front-end development experience, with a portfolio of shipped work.
• Hands-on experience applying the U.S. Web Design System (USWDS).
• Strong HTML, CSS/Sass, and JavaScript skills; experience theming Drupal or another enterprise CMS.
• Proficiency in Figma or a comparable design and prototyping tool.
• Demonstrated experience designing and building WCAG/Section 508-conformant interfaces.
• Experience planning and facilitating usability testing.
• U.S. person; must obtain and maintain a favorable NACI / HSPD-12 background investigation.
Preferred Qualifications
• Federal digital service experience (21st Century IDEA, Digital.gov, Login.gov user flows).
• Drupal 10+ and Twig theming; Acquia certification.
• DHS Trusted Tester or IAAP (CPACC/WAS) certification.
• Conversational or chatbot UX design experience.
• Spanish language proficiency.
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them . Learn More .
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
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