Job description

Job Title: Business Analyst (Durham NC) (Part-Time) Duration: 12+ months Location: Durham NC (Hybrid) ***Due to client requirements this role is only open to USC or GC candidates*** Job Summary: • Elicit, document and track requirements for changes to business processes, policies, information, and information systems for intermediate level business problems. • Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; prepare business and functional requirements. • Communicate and validate requirements with stakeholders and identified SMEs. • Collaborate with project teams to adhere to solution scope and maintain requirements traceability. • Support and execute business readiness activities including the communication plan to support changes to technology, processes and people. • Develop new procedures, specifications for system changes or recommendations for product and/or process changes. • Facilitate the implementation of changes with management and staff. • Design customer feedback mechanisms to gather ongoing information about business processes. • Analyze results and creates plans to address weaknesses. • Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management. • Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas. • Work with trainers to develop training programs that target problem areas. • Use industry standard analysis techniques such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis/or financial ROI modeling for initiatives that are at an intermediate level. • Support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed. • Perform peer reviews of less experienced analysts’ work as needed. Non-Negotiables- 3-5 years of exp • Healthcare Insurance experience • Process mapping • Requirements elicitation • Strong Excel/data skills • Excellent documentation • Cross-functional facilitation Hiring Requirements • Bachelor's degree or advanced degree (where required) •3+ years of experience in related field. • In lieu of degree, 5+ years of experience in related field. About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600 At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits: • Health, vision, and dental insurance (single and family coverage) • 401(k) plan (employee contributions only)

Requirements

Must-haves

Job Title: Business Analyst (Durham NC) (Part-Time)
Duration: 12+ months
Location: Durham NC (Hybrid)
Due to client requirements this role is only open to USC or GC candidates***
Elicit, document and track requirements for changes to business processes, policies, information, and information systems for intermediate level business problems.
Develop and elicit requirements for departmental and some corporate projects as requested by internal/external customers; prepare business and functional requirements.
Communicate and validate requirements with stakeholders and identified SMEs.
Collaborate with project teams to adhere to solution scope and maintain requirements traceability.
Support and execute business readiness activities including the communication plan to support changes to technology, processes and people.
Develop new procedures, specifications for system changes or recommendations for product and/or process changes.
Facilitate the implementation of changes with management and staff.
Design customer feedback mechanisms to gather ongoing information about business processes.
Analyze results and creates plans to address weaknesses.
Develop and maintain reporting tools for use in measuring business area performance against metrics/industry benchmarks and ensuring data integrity and systems stability in support of operations management.
Provide timely and accurate access to data, distribute reports and present/explain results to business area supported as well as to other BCBSNC areas.
Work with trainers to develop training programs that target problem areas.
Support business vendor relationships by documenting business issues, determining project needs, and supporting training as needed.
Perform peer reviews of less experienced analysts’ work as needed.
Non-Negotiables- 3-5 years of exp • Healthcare Insurance experience
Process mapping
Requirements elicitation
Strong Excel/data skills
Excellent documentation
Cross-functional facilitation

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: careers-page
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)