Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Payments Solutions (GPS) Revenue Management supports the billing and pricing of transaction services products. We partner closely with teams across Sales, Product, Risk & Compliance, Operations, and Technology to help ensure accurate billing, effective controls, and fee collection for clients globally. This role supports billing and pricing activities across multiple geographic regions and contributes to initiatives that enhance billing accuracy, operational efficiency, and client experience. The successful candidate will work collaboratively with business partners and Revenue Management teams to support ongoing process improvements across the billing environment. This role offers the opportunity to develop expertise in treasury services, billing operations, pricing processes, and cross-functional project delivery while gaining exposure to a broad range of Global Payments Solutions products and capabilities. Job Responsibilities • Support billing and pricing processes for transaction services & merchant products while partnering with Sales, Product Management, Operations, Service, and Technology teams. • Work closely with Revenue Management partners to help ensure accurate pricing setup, billing execution, and fee collection. • Coordinate the implementation of client pricing changes and support billing-related requirements associated with new products and services. • Review billing processes and identify opportunities to improve efficiency, consistency, and accuracy. • Analyze billing and pricing data to identify trends, exceptions, and opportunities to improve billing accuracy and operational effectiveness. • Prepare recurring and ad hoc reporting to support Revenue Management activities, business partner requests, and management decision-making. • Assist with analysis, testing, and implementation activities related to billing system enhancements and process improvements. • Support adherence to established billing controls, procedures, and governance standards. • Research and resolve billing inquiries and issues in partnership with cross-functional teams. • Participate in projects and initiatives focused on enhancing the client billing experience and operational effectiveness. Required Skills: • Minimum 4-7 years of experience in banking, treasury services, payments, cash management, billing, pricing, product support, operations, risk, or related functions. • Bachelor's degree or equivalent work experience. • Demonstrated problem-solving skills with the ability to analyze issues, identify opportunities, and recommend practical solutions. • Ability to work independently and collaboratively in a team environment while managing multiple priorities and deadlines. • Proven ability to build effective partnerships across Product, Technology, Operations, Risk, Compliance, and Sales organizations. • Strong analytical skills, including proficiency in Excel and PowerPoint, with the ability to interpret data, identify trends, and support business decisions. • Strong organizational skills and attention to detail, with the ability to manage multiple deliverables and drive work to completion. • Effective written and verbal communication skills, including the ability to communicate complex information clearly to a variety of stakeholders. Desired Skills: • Knowledge of Bank of America Global Payments Solutions products, services, and operating environment. • Experience with billing, pricing, account analysis, revenue management, or related financial operations processes. • Understanding of treasury management products, transaction banking, payments, liquidity, or cash management services. • Experience supporting system enhancements, testing, process improvement, or implementation initiatives. • Understanding of billing controls, pricing governance, fee management, and operational risk considerations within a financial services environment. • Familiarity with operational, technology, risk, and compliance considerations within a financial services environment. Skills: • Analytical Thinking • Critical Thinking • Product Design and Development • Product Management • Written Communications • Oral Communications • Presentation Skills • Project Management • Strategy Planning and Development • Agile Practices • Business Analytics • Market Analysis • Process Management • Research Analysis Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $95,000.00 - $105,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Requirements

Must-haves

Support billing and pricing processes for transaction services & merchant products while partnering with Sales, Product Management, Operations, Service, and Technology teams.
Work closely with Revenue Management partners to help ensure accurate pricing setup, billing execution, and fee collection.
Coordinate the implementation of client pricing changes and support billing-related requirements associated with new products and services.
Review billing processes and identify opportunities to improve efficiency, consistency, and accuracy.
Analyze billing and pricing data to identify trends, exceptions, and opportunities to improve billing accuracy and operational effectiveness.
Prepare recurring and ad hoc reporting to support Revenue Management activities, business partner requests, and management decision-making.
Assist with analysis, testing, and implementation activities related to billing system enhancements and process improvements.
Support adherence to established billing controls, procedures, and governance standards.
Research and resolve billing inquiries and issues in partnership with cross-functional teams.
Participate in projects and initiatives focused on enhancing the client billing experience and operational effectiveness.
Minimum 4-7 years of experience in banking, treasury services, payments, cash management, billing, pricing, product support, operations, risk, or related functions.
Bachelor's degree or equivalent work experience.
Demonstrated problem-solving skills with the ability to analyze issues, identify opportunities, and recommend practical solutions.
Ability to work independently and collaboratively in a team environment while managing multiple priorities and deadlines.
Proven ability to build effective partnerships across Product, Technology, Operations, Risk, Compliance, and Sales organizations.
Strong analytical skills, including proficiency in Excel and PowerPoint, with the ability to interpret data, identify trends, and support business decisions.
Strong organizational skills and attention to detail, with the ability to manage multiple deliverables and drive work to completion.
Effective written and verbal communication skills, including the ability to communicate complex information clearly to a variety of stakeholders.

Nice-to-haves

Knowledge of Bank of America Global Payments Solutions products, services, and operating environment.
Experience with billing, pricing, account analysis, revenue management, or related financial operations processes.
Understanding of treasury management products, transaction banking, payments, liquidity, or cash management services.
Experience supporting system enhancements, testing, process improvement, or implementation initiatives.
Understanding of billing controls, pricing governance, fee management, and operational risk considerations within a financial services environment.
Familiarity with operational, technology, risk, and compliance considerations within a financial services environment.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Paid Time Off

Wellness