Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location This is an onsite role based in Basking Ridge, NJ. About the Job You're Considering Capgemini is seeking a Senior Observability Architect to lead enterprise observability strategy, platform modernization, and operational excellence initiatives across hybrid cloud environments. This customer-facing role partners with engineering, operations, and support teams to drive Grafana Cloud adoption, establish observability standards, improve production support readiness, and deliver scalable monitoring solutions that enhance system reliability and performance. Your Role • Lead observability strategy, architecture, and operational excellence initiatives across enterprise platforms. • Provide technical leadership to Operations and Production Support teams. • Define end-to-end observability architecture, standards, SLIs, SLOs, and signal models. • Drive continuous improvement initiatives focused on reliability, system health, and MTTR reduction. • Ensure operational readiness and supportability of platform changes prior to production deployment. • Lead enterprise migration from New Relic to Grafana Cloud. • Design observability standards for AWS and hybrid on-premises environments. • Standardize telemetry collection using Grafana Alloy and OpenTelemetry. • Develop monitoring, logging, tracing, dashboarding, and alerting frameworks. • Architect solutions leveraging Grafana Cloud, Mimir, Loki, Tempo, and IRM. • Design dashboards, alerts, service health views, SLIs, SLOs, and error-budget monitoring. Your Skills and Experience • At least 10+ years of experience in Observability, Site Reliability Engineering, Cloud Operations, Platform Engineering, or Enterprise Architecture. • Strong experience building and modernizing enterprise observability platforms. • Hands-on experience with Grafana Cloud, Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM. • Experience leading large-scale migrations from New Relic and other monitoring platforms. • Strong expertise in monitoring, logging, tracing, telemetry, alerting, and dashboard development. • Experience designing and implementing SLIs, SLOs, anomaly detection, predictive alerting, and reliability frameworks. • Strong knowledge of AWS Cloud Services and hybrid infrastructure monitoring. • Experience with Splunk, Power BI, and SQL. • Experience supporting production operations, incident management, and service restoration processes. • Strong understanding of observability governance, telemetry quality, and operational readiness practices. • Experience working with distributed support, infrastructure, and engineering teams. • Strong communication, stakeholder management, and problem-solving skills. • Experience working in Agile/Scrum environments. • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. • Relevant cloud, observability, or architecture certifications are preferred. #LI-SD1 #DI-CM1 The base compensation range for this role in the posted location is $ 101,140 to $ 182,624 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. capgemini.com Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Requirements

Must-haves

This is an onsite role based in Basking Ridge, NJ.
About the Job You're Considering
Lead observability strategy, architecture, and operational excellence initiatives across enterprise platforms.
Provide technical leadership to Operations and Production Support teams.
Define end-to-end observability architecture, standards, SLIs, SLOs, and signal models.
Drive continuous improvement initiatives focused on reliability, system health, and MTTR reduction.
Ensure operational readiness and supportability of platform changes prior to production deployment.
Lead enterprise migration from New Relic to Grafana Cloud.
Design observability standards for AWS and hybrid on-premises environments.
Standardize telemetry collection using Grafana Alloy and OpenTelemetry.
Develop monitoring, logging, tracing, dashboarding, and alerting frameworks.
Architect solutions leveraging Grafana Cloud, Mimir, Loki, Tempo, and IRM.
Design dashboards, alerts, service health views, SLIs, SLOs, and error-budget monitoring.
Your Skills and Experience
At least 10+ years of experience in Observability, Site Reliability Engineering, Cloud Operations, Platform Engineering, or Enterprise Architecture.
Strong experience building and modernizing enterprise observability platforms.
Hands-on experience with Grafana Cloud, Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM.
Experience leading large-scale migrations from New Relic and other monitoring platforms.
Strong expertise in monitoring, logging, tracing, telemetry, alerting, and dashboard development.
Experience designing and implementing SLIs, SLOs, anomaly detection, predictive alerting, and reliability frameworks.
Strong knowledge of AWS Cloud Services and hybrid infrastructure monitoring.
Experience with Splunk, Power BI, and SQL.
Experience supporting production operations, incident management, and service restoration processes.

Nice-to-haves

Relevant cloud, observability, or architecture certifications are preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

awssqlagilescrumaccessibilityai

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off