Job description

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity This position supports the Strategic Event Solutions (SES) model through the consultation, planning and execution of approved meetings and events. The Event Manager partners with meeting sponsors, requesters, Account Managers, and internal support teams to understand business objectives, clarify ownership, recommend compliant and cost-effective solutions, and manage event delivery with a focus on stakeholder experience, risk mitigation, spend visibility and data integrity. This role also supports continued process improvement by adopting standard tools, maintaining accurate Cvent records, and helping identify opportunities through automation and AI-enabled efficiencies. Your key responsibilities The Event Manager’s core purpose is to deliver exceptional event experiences while adhering to EY policies, SES service levels and M&E goals. This individual consults with meeting sponsors and requesters to understand event objectives, logistical requirements, budget parameters and risk considerations, then develops practical, compliant and sustainable meeting plans. The role includes recommending the appropriate service model, planning approach, sourcing path, registration or attendee management support, contracting process, payment method, budget tracking and reporting structure. The Event Manager is also responsible for maintaining accurate event records, supporting clean data for reporting and audit readiness, and helping drive consistent execution across colleagues and supplier partners. In addition: • Provide onsite support when required based on event complexity, risk, stakeholder needs and approved support model; travel expectations may vary by portfolio and business demand. • Travel may be required and should be assessed in alignment with event scope, centralized support guidance, budget approval and available onsite support options. Anticipate 25%-40% travel. • Overtime may be required based on event volume, schedule, stakeholder needs or onsite delivery requirements. • Clarify ownership and partner effectively across Account Managers, sourcing partners, attendee management, production, creative services, security, finance and other support teams. • Use approved event technology, tools and templates to enhance stakeholder experience, improve consistency and support efficient event delivery. • Complete timely and accurate Cvent data entry, including event scope, status, budget details, actuals, savings, repository documentation and reporting requirements; resolve data quality issues that impact visibility, audit readiness or downstream processes. • Support contracting, approvals, signatures, deposits, and meetings card processes in alignment with applicable service level ownership and payment guidance. • Identify recurring process gaps, escalate resource or compliance concerns, and contribute to solutions that reduce rework, improve clarity and strengthen team adoption of updated processes. • Leverage technology, automation and AI-enabled tools where appropriate to improve efficiency, knowledge sharing, documentation and operational visibility. • May be required to lead or support SES special projects, process documentation, training, or cross-functional initiatives. Skills and attributes for success • Uses SES and M&E guidelines, procedures and service-level criteria to recommend practical event solutions, clarify scope and guide stakeholders through approval, sourcing, contracting, planning and closeout. • Maintains timely, accurate data input, document and repository management to support reporting, audit readiness and a consistent user experience. • Demonstrates strong financial ownership, including budget tracking, supplemental budget awareness, payment-path guidance, deposit management and reconciliation support. • Applies extensive knowledge of meetings and events operational processes, EY policies, Cvent workflows, service-level assignments and supplier support models. • Builds strong, trusted relationships and drives adoption of updated processes by communicating the “why,” setting clear expectations and encouraging consistent ways of working. • Communicates, challenges and persuades internal stakeholders at all levels while balancing service, compliance, cost, timing and resource considerations. • Works collaboratively as part of a broader SES ecosystem, understands how decisions impact suppliers and requesters, and helps reduce unnecessary escalation by clarifying ownership. • Understands compliance, spend under management, Cvent data quality and reporting metrics, and identifies opportunities to improve visibility and controls. • Excellent time management skills; balances multiple priorities by considering urgency, impact, stakeholder expectations and available resources. • Strong initiative, curiosity and adaptability, with a willingness to test new tools, document learnings and contribute to process simplification. • A calm, solutions-oriented demeanor with passion for event delivery, stakeholder service and continuous improvement. • Exercises sound judgment with periodic supervision, escalating issues appropriately while independently resolving routine decisions within established guardrails. To qualify for the role you must have • Degree in related discipline or a minimum of 5-7 years’ experience in Event Management, meetings operations, and stakeholder consultation. • Strong knowledge of the meetings and events marketplace, service delivery models, supplier management and industry trends. • Strong analytical skills, commitment to quality, adaptability, change management, self-motivation and teamwork. • Demonstrates executive presence, establishes credibility quickly and communicates effectively with internal stakeholders at all levels. • Customer-service mindset with the ability to balance stakeholder needs, compliance, cost, quality and operational realities. • Knowledge of meeting industry software and collaboration tools, including Cvent, Microsoft Office, Teams, Excel, PowerPoint and related workflow or documentation platforms. • Comfortable learning and using technology, automation or AI-enabled tools to improve documentation, reporting, process consistency and team efficiency. • Certified Meeting Professional certificate preferred. Ideally, you’ll also have What we look for In addition to the skills and attributes required, we are looking for a candidate who wants to contribute to a high-performing, inclusive and collaborative team. This person should be comfortable operating in a changing environment, taking ownership of complex work, sharing knowledge, adopting new tools and helping the team simplify processes. The right candidate will bring a consultative mindset, focus on personal development, support cross-functional collaboration, and balance exceptional service with well-being, sound judgment and sustainable ways of working. What we offer • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. What we offer you At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers. • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is: • • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $82,700 to $140,500 • Bay Area California offices – $86,100 to $146,400 • All other offices locations in the US, including Sacramento – $68,900 to $128,800 • Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. • Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. • To make the most of your application experience, please limit yourself to two applications within a six-month period. • EY accepts applications for this position on an on-going basis. • For those living in California, please click here for additional information. • At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

Requirements

Must-haves

At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Your key responsibilities
Provide onsite support when required based on event complexity, risk, stakeholder needs and approved support model; travel expectations may vary by portfolio and business demand.
Travel may be required and should be assessed in alignment with event scope, centralized support guidance, budget approval and available onsite support options. Anticipate 25%-40% travel.
Overtime may be required based on event volume, schedule, stakeholder needs or onsite delivery requirements.
Clarify ownership and partner effectively across Account Managers, sourcing partners, attendee management, production, creative services, security, finance and other support teams.
Use approved event technology, tools and templates to enhance stakeholder experience, improve consistency and support efficient event delivery.
Support contracting, approvals, signatures, deposits, and meetings card processes in alignment with applicable service level ownership and payment guidance.
Identify recurring process gaps, escalate resource or compliance concerns, and contribute to solutions that reduce rework, improve clarity and strengthen team adoption of updated processes.
Leverage technology, automation and AI-enabled tools where appropriate to improve efficiency, knowledge sharing, documentation and operational visibility.
May be required to lead or support SES special projects, process documentation, training, or cross-functional initiatives.
Skills and attributes for success
Uses SES and M&E guidelines, procedures and service-level criteria to recommend practical event solutions, clarify scope and guide stakeholders through approval, sourcing, contracting, planning and closeout.
Maintains timely, accurate data input, document and repository management to support reporting, audit readiness and a consistent user experience.
Demonstrates strong financial ownership, including budget tracking, supplemental budget awareness, payment-path guidance, deposit management and reconciliation support.
Applies extensive knowledge of meetings and events operational processes, EY policies, Cvent workflows, service-level assignments and supplier support models.
Builds strong, trusted relationships and drives adoption of updated processes by communicating the “why,” setting clear expectations and encouraging consistent ways of working.
Communicates, challenges and persuades internal stakeholders at all levels while balancing service, compliance, cost, timing and resource considerations.
Works collaboratively as part of a broader SES ecosystem, understands how decisions impact suppliers and requesters, and helps reduce unnecessary escalation by clarifying ownership.
Understands compliance, spend under management, Cvent data quality and reporting metrics, and identifies opportunities to improve visibility and controls.
Excellent time management skills; balances multiple priorities by considering urgency, impact, stakeholder expectations and available resources.
Strong initiative, curiosity and adaptability, with a willingness to test new tools, document learnings and contribute to process simplification.

Nice-to-haves

Certified Meeting Professional certificate preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

goai

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off