Job description

Our Client, an Agriculture and Energy Services company, is looking for a Senior Business Analyst for their Remote location. Responsibilities: • Analyze business objectives and user needs to elicit, document, and validate business and functional requirements • Translate business needs into detailed user stories that include business requirements, acceptance criteria, data mappings, and test scenarios • Create and share business process flows and system data flows to product teams and stakeholders • Pull, interpret, and summarize data to support requirements definition, inform strategic decision-making, and assess potential impacts to users and business processes • Assist QA and Development by reproducing reported defects, performing initial root cause investigation, and documenting findings to support issue resolution • Support user acceptance testing by communicating with internal users to ensure successful validation • Create, coordinate, and implement IT Change records within our ITSM change management platform • Maintain knowledge of interfacing applications and their relationships to support requirements analysis, troubleshooting, and impact assessments • Triage incidents and support requests to identify business impact, determine potential causes, and facilitate appropriate resolution efforts • Provide production support to users and help ensure systems operate in alignment with client policies and standards • Prepared for supporting additional systems within the CIAS umbrella • Build and apply knowledge of data privacy requirements, including the client cookie lifecycle and associated processes • Ensure client IT Methodology and best practices are adhered to. • Ensure adherence to client IT methodology, security standards, and established best practices. • Collaborate effectively with business analysts, technical teams, management, and cross-functional partners. • Maintain and promote a strong safety culture by following all safety policies, procedures, and regulations; identifying • Demonstrates a positive, collaborative attitude and enjoys contributing to an engaging, supportive team environment while maintaining a strong focus on delivering high-quality results • Comfortable exploring applications of AI tooling to continuous improvement and support processes for better automation and efficiency Requirements: • Excellent communication skills, both verbal and written. • Excellent collaboration skills within the Product team and interfacing teams. • Experience working with developers and quality engineers in a team setting using Agile/Scrum methodologies. • A willingness to help drive items forward and assist in driving for a solution with the product team • Experience in requirements elicitation through the entire life cycle • Experience in Incident Management, Change Management, and Request Management • Strong SQL skills including writing complex queries to identify use case data • Experience with data analysis and data mapping • 5+ years of business systems analyst experience to include: • Formulating and defining system scope and objectives for assigned projects • Gathering and preparing detailed system requirements and diagrams • Creating and modifying procedures to solve complex issues • Preferred Qualifications: (desired) • Experience with a Customer Identity and Access Management solution, e.g. Okta • Experience with cookie management software e.g. OneTrust • Experience with the following tools: ServiceNow (ITIL), Octopus, Terraform, SQL Server Management Studio, Visual Studio Code or other code editors • Experience with product delivery model, objectives and key results, and customer value focus Why Should You Apply? • Health Benefits • Referral Program • Excellent growth and advancement opportunities

Requirements

Must-haves

Our Client, an Agriculture and Energy Services company, is looking for a Senior Business Analyst for their Remote location.
Analyze business objectives and user needs to elicit, document, and validate business and functional requirements
Translate business needs into detailed user stories that include business requirements, acceptance criteria, data mappings, and test scenarios
Create and share business process flows and system data flows to product teams and stakeholders
Pull, interpret, and summarize data to support requirements definition, inform strategic decision-making, and assess potential impacts to users and business processes
Assist QA and Development by reproducing reported defects, performing initial root cause investigation, and documenting findings to support issue resolution
Support user acceptance testing by communicating with internal users to ensure successful validation
Create, coordinate, and implement IT Change records within our ITSM change management platform
Maintain knowledge of interfacing applications and their relationships to support requirements analysis, troubleshooting, and impact assessments
Triage incidents and support requests to identify business impact, determine potential causes, and facilitate appropriate resolution efforts
Provide production support to users and help ensure systems operate in alignment with client policies and standards
Prepared for supporting additional systems within the CIAS umbrella
Build and apply knowledge of data privacy requirements, including the client cookie lifecycle and associated processes
Ensure client IT Methodology and best practices are adhered to.
Ensure adherence to client IT methodology, security standards, and established best practices.
Collaborate effectively with business analysts, technical teams, management, and cross-functional partners.
Maintain and promote a strong safety culture by following all safety policies, procedures, and regulations; identifying
Demonstrates a positive, collaborative attitude and enjoys contributing to an engaging, supportive team environment while maintaining a strong focus on delivering high-quality results
Comfortable exploring applications of AI tooling to continuous improvement and support processes for better automation and efficiency
Excellent communication skills, both verbal and written.
Excellent collaboration skills within the Product team and interfacing teams.
Experience working with developers and quality engineers in a team setting using Agile/Scrum methodologies.
A willingness to help drive items forward and assist in driving for a solution with the product team

Nice-to-haves

Preferred Qualifications: (desired)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagilescrumsql

Platform: jobdiva
Effort: medium