Job description

Business Analyst The Role UST is searching for a highly motivated and experienced Business Analyst/Operations Analyst to support the CDM team during a critical period involving Open Enrollment (OE) activities and HRP migration initiatives. What You’ll Do · Collaborate with business and technology teams to gather, analyze, and document business requirements · Translate business requirements into technical specifications and support solution design discussions · Coordinate with cross-functional teams during implementation, testing, and production validation activities · Support Open Enrollment and HRP migration initiatives by assisting with operational readiness and execution · Analyze healthcare data files and validate processing outcomes · Drive stakeholder communications, provide status updates, and facilitate meetings and presentations · Identify opportunities for process improvements and automation · Utilize Excel-based solutions and AI-enabled tools to support validation and operational efficiency · Work independently while managing multiple priorities and timelines This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. What You Need · Experience in Healthcare/Payer or Insurance industry · Strong understanding of healthcare standard file formats, including: · 834 Enrollment Files · Accumulator Files · Claims Processing Files · Technical Skills · Advanced Microsoft Excel skills · Experience with Excel Macros and data validation techniques · Familiarity with AI-enabled productivity and automation tools · Ability to perform data analysis and troubleshooting · Business & Functional Skills · Strong communication and presentation skills · Excellent stakeholder management capabilities · Ability to work collaboratively with business and IT teams · Experience supporting User Acceptance Testing (UAT), system implementation, and production validation · Strong analytical and problem-solving skills · Preferred Qualifications · Experience supporting Open Enrollment (OE) initiatives · Exposure to migration programs within healthcare organizations · Experience in operational process automation and reporting · Previous experience working in client-facing healthcare delivery environments Location & Compensation Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below. Role Location: Georgia Compensation Range: $73,000-$110,000 Who We Are Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at . Benefits Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico. Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance. Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year). All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws. Equal Employment Opportunity Statement UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. #UST #CB #LI-SJ1

Requirements

Must-haves

Business Analyst
UST is searching for a highly motivated and experienced Business Analyst/Operations Analyst to support the CDM team during a critical period involving Open Enrollment (OE) activities and HRP migration initiatives.
What You’ll Do
Collaborate with business and technology teams to gather, analyze, and document business requirements
Translate business requirements into technical specifications and support solution design discussions
Coordinate with cross-functional teams during implementation, testing, and production validation activities
Support Open Enrollment and HRP migration initiatives by assisting with operational readiness and execution
Analyze healthcare data files and validate processing outcomes
Drive stakeholder communications, provide status updates, and facilitate meetings and presentations
Identify opportunities for process improvements and automation
Utilize Excel-based solutions and AI-enabled tools to support validation and operational efficiency
Work independently while managing multiple priorities and timelines
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What You Need
Experience in Healthcare/Payer or Insurance industry
Strong understanding of healthcare standard file formats, including:
834 Enrollment Files

Nice-to-haves

Experience supporting Open Enrollment (OE) initiatives
Exposure to migration programs within healthcare organizations
Experience in operational process automation and reporting
Previous experience working in client-facing healthcare delivery environments
Location & Compensation
Role Location: Georgia
Compensation Range: $73,000-$110,000

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Keywords to mirror

Platform: ust
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)