Job description

Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Key Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism.

Requirements

Must-haves

Location: Remote (U.S.)
Employment Type: Flexible Remote Position
Industry: Travel & Hospitality
Communicate with clients regarding rates, availability, and details
Provide professional customer service via phone, email, or chat
Research properties and destination amenities to match client needs
Maintain accurate records of reservations and client preferences
What You’ll Bring
Exceptional communication and organization skills
Enthusiasm for travel, hotels, and guest satisfaction
Self-discipline and accountability in a remote environment
Basic computer proficiency and comfort learning new systems
What We Provide
100 % remote structure with flexible scheduling
Access to professional travel training and certification paths
Mentorship and advancement opportunities within Destination Knot
Access to industry discounts after completion of onboarding
Start your remote career in travel with a team that values service, growth, and professionalism.

Nice-to-haves

Process and confirm hotel bookings through preferred travel partners

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

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