Job description

Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time. ABOUT SUPERHUMAN Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com superhuman.com and about our values here blog.superhuman.com. THE OPPORTUNITY As a Senior Sales Engineer on the Superhuman Education team, you will be a key partner to Account Executives working with education institutions—helping colleges, universities, and K-12 organizations understand how Superhuman can support student success, faculty productivity, and institutional writing standards. You’ll play a central role in building a successful and scalable sales motion in the education market, from first demo to signed deal and expansion. In this role, you will: - Support Account Executives in identifying prospects' needs and aligning Superhuman’s solutions to the strategic goals of higher education and K-12 institutions - Prepare and deliver tailored demos for Education audiences showcasing Superhuman's AI capabilities in academic and administrative contexts - Run successful POCs (proofs of concept) that build customer confidence, demonstrate value, and accelerate deal close - Interface with security and IT stakeholders to articulate Superhuman’s security posture and navigate technical reviews - Demonstrate the ability to lead executive-level conversations with credibility and confidence, serving as a trusted subject matter expert who can connect Superhuman’s capabilities to strategic priorities across education institutions. - Explain integration capabilities—including APIs, MCPs, and agentic AI workflows—to technical buyers and decision-makers - Complete RFPs and respond to technical questionnaires for competitive opportunities - Collaborate with peers to continuously improve SE processes, demo assets, and POC frameworks - Contribute to team knowledge through documentation, mentorship, and cross-functional enablement within the Education segment QUALIFICATIONS - Has 5+ years of experience in a Sales Engineer, Solutions Engineer, or technical pre-sales role in a SaaS environment - Has previous experience selling into education institutions (colleges, universities, or K-12 organizations) - Has working knowledge of agentic AI concepts, MCP (Model Context Protocol), and API-based integrations—able to speak credibly about modern AI architectures with technical and non-technical buyers - Is passionate about working with education prospects and customers to find solutions and close deals - Works effectively with Security and IT stakeholders to meet technical requirements and build client confidence - Applies an understanding of SaaS business models to identify and shape solutions; uses data to tell a compelling value story - Communicates effectively across technical and executive audiences - Is willing to travel occasionally to visit prospective clients and attend industry events (~25% travel) - Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments. COMPENSATION AND BENEFITS Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: - Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) - Disability and life insurance options - 401(k) and RRSP matching - Paid parental leave - 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time - Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) - Annual professional development budget and opportunities Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. For more information about our compensation zones and locations where we currently support employment, please refer to this page superhuman.com. If a location of interest is not listed, please speak with a recruiter for additional information. Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected “On-Target Earnings” (OTE) for this role are outlined by compensation zone and may be modified in the future. The commission portion for this role will be 30% of the On-Target Earnings (OTE). WE ENCOURAGE YOU TO APPLY At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

Requirements

Must-haves

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.
Support Account Executives in identifying prospects' needs and aligning Superhuman’s solutions to the strategic goals of higher education and K-12 institutions
Prepare and deliver tailored demos for Education audiences showcasing Superhuman's AI capabilities in academic and administrative contexts
Run successful POCs (proofs of concept) that build customer confidence, demonstrate value, and accelerate deal close
Interface with security and IT stakeholders to articulate Superhuman’s security posture and navigate technical reviews
Explain integration capabilities—including APIs, MCPs, and agentic AI workflows—to technical buyers and decision-makers
Complete RFPs and respond to technical questionnaires for competitive opportunities
Collaborate with peers to continuously improve SE processes, demo assets, and POC frameworks
Contribute to team knowledge through documentation, mentorship, and cross-functional enablement within the Education segment
Has 5+ years of experience in a Sales Engineer, Solutions Engineer, or technical pre-sales role in a SaaS environment
Has previous experience selling into education institutions (colleges, universities, or K-12 organizations)
Has working knowledge of agentic AI concepts, MCP (Model Context Protocol), and API-based integrations—able to speak credibly about modern AI architectures with technical and non-technical buyers
Is passionate about working with education prospects and customers to find solutions and close deals
Works effectively with Security and IT stakeholders to meet technical requirements and build client confidence
Applies an understanding of SaaS business models to identify and shape solutions; uses data to tell a compelling value story
Communicates effectively across technical and executive audiences
Is willing to travel occasionally to visit prospective clients and attend industry events (~25% travel)

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigoapi

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave

Wellness

Professional Development