Job description

We give strategy the human edge™. FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven, principle-centered frameworks and practices, we build high-trust leaders, teams and cultures and help clients translate strategy into consistent execution. For more than 40 years, we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions, providing professional services across 160 countries. To learn more, visit franklincovey.com Title: Inbound Business Development Representative Payroll Title: Business Development Representative Division & Department: Enterprise Sales Status: Full-Time Exempt Reports to: Sr Manager, Sales Development Location: Onsite – HQ located in Draper, UT Compensation: Anticipated compensation for this position is $60-65k* OTE split 90/10 between base/commission. Date Posted: 06/22/26** Job Summary An Inbound Business Development Representative (BDR) is the first point of contact for prospective customers interested in solutions. This role is crucial for qualifying Marketing Qualified Contacts (MQCs) and scheduling appointments for Account Executives (AEs). The position is considered an entry-level role within the sales organization and requires disciplined work ethic, strong communication and relationship-building skills to understand potential customers' needs and align them with offerings. Successful BDRs will have their eye on both volume and quality of MQCs. Essential Job Functions • Engage with inbound leads via chat, email, and phone calls to establish rapport and qualify them. • Conduct conversations via chat and phone to identify potential customers' business goals, problems, and needs, and establish Commercial Intent • Schedule qualified contacts to meet with Account Executives for discovery calls. • Utilize and update information in our CRM system to ensure metrics and dashboards are kept current • Understand the role’s impact to the full end-to-end sales cycle at FranklinCovey. • Collaborate closely with marketing and sales teams to ensure a smooth transition of qualified leads. • Follow defined processes and complete required trainings on time. • Work in a high paced, goal-driven environment with high enthusiasm that inspires the peer BDR environment. • Outstanding attendance Basic Qualifications • High school diploma • 1+ years of experience in customer-facing, pre-sales or sales oriented role Preferred Skill & Experience • Experience in a call center, customer service, or chat support • Ability to actively listen and uncover customer needs through insightful questioning • Strong interpersonal skills with the ability to build rapport quickly • Self-motivated, proactive, and results-oriented with a desire to learn and grow • Familiarity with CRM systems (e.g., Salesforce) • Ability to ask insightful questions and a keenness for problem-solving across multiple channels • High degree of resilience, enabling you to bounce back from setbacks • Possess a player mindset; you strive to grow and develop and never back down from a challenge Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit franklincoveybenefits.com for details. *Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data. Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration. Employer Information For an overview of our Interview Process, please visit franklincovey.com. FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit franklincovey.com for our full Equal Employment Opportunity policies and Nondiscrimination Provision. Direct Reasonable Accommodation requests to accommodations@franklincovey.com. For our Privacy Policy, please visit franklincovey.com. #LI-Onsite #LI-ME1

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Must-haves

We give strategy the human edge™.
To learn more, visit franklincovey.com
Title: Inbound Business Development Representative
Payroll Title: Business Development Representative
Division & Department: Enterprise Sales
Status: Full-Time Exempt
Reports to: Sr Manager, Sales Development
Location: Onsite – HQ located in Draper, UT
Compensation: Anticipated compensation for this position is $60-65k* OTE split 90/10 between base/commission.
Date Posted: 06/22/26**
Essential Job Functions
Engage with inbound leads via chat, email, and phone calls to establish rapport and qualify them.
Conduct conversations via chat and phone to identify potential customers' business goals, problems, and needs, and establish Commercial Intent
Schedule qualified contacts to meet with Account Executives for discovery calls.
Utilize and update information in our CRM system to ensure metrics and dashboards are kept current
Understand the role’s impact to the full end-to-end sales cycle at FranklinCovey.
Collaborate closely with marketing and sales teams to ensure a smooth transition of qualified leads.
Follow defined processes and complete required trainings on time.
Work in a high paced, goal-driven environment with high enthusiasm that inspires the peer BDR environment.
Outstanding attendance
High school diploma
1+ years of experience in customer-facing, pre-sales or sales oriented role
Experience in a call center, customer service, or chat support

Nice-to-haves

Preferred Skill & Experience

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Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off