Job description

Description We are seeking a results-driven Senior Territory Manager to own and lead a defined geographic territory, driving profitable premium growth and strong agency performance across a broad commercial product portfolio. In this highly visible role, you will serve as a trusted advisor to independent agents and brokers, balancing day-to-day small commercial flow with strategic pursuit of targeted larger accounts. You’ll leverage deep relationship management, data-driven strategy, and cross-functional collaboration to optimize territory performance and achieve financial and operational objectives. This is an excellent opportunity for a seasoned insurance professional who thrives in the field, enjoys building long-term partnerships, and wants to make a meaningful impact within a dynamic commercial insurance organization. Key Responsibilities: Territory & Agency Ownership • Own and manage an assigned geographic territory, driving profitable growth and achieving written premium, profitability, and operational targets. • Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization. • Manage a large and diverse agency footprint (80+ storefronts), optimizing performance across the territory. Agency Partnership & Business Development • Independently build and sustain strong, mutually beneficial relationships with agency owners, leadership, and frontline staff through primarily in-person engagement, supplemented by virtual and digital channels. • Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training. • Support retention initiatives and new business development to deepen agency relationships and maximize revenue. Commercial Lines & Portfolio Management • Focus on commercial business lines, working across a broad range of products, coverages, and market appetite. • Drive consistent flow of small commercial business while strategically engaging agents and brokers on targeted mid-to-larger accounts. • Manage the account pipeline end-to-end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes. • Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level. Strategy, Execution & Analytics • Develop, execute, and continuously refine high-quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities. • Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts. • Utilize internal and external tools, programs, and data analytics to inform decisions, monitor performance, and identify growth opportunities. Cross-Functional Collaboration & Leadership • Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence. • Act as the voice of the agent and customer within the organization. • Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships. • Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices. What You’ll Bring: • Proven experience managing agency relationships and driving profitable growth within commercial insurance. • Strong consultative, relationship-building, and influencing skills. • Ability to work independently with limited supervision while managing complex priorities. • Comfort leveraging data, tools, and insights to guide territory and agency strategies. • Willingness to travel extensively within the assigned territory for in-person agency engagement. Why Join Us: • Ownership of a high-impact territory with autonomy to shape strategy and results. • Opportunity to work across a broad commercial product portfolio with strong internal support. • Collaborative culture that values innovation, insight, and leadership. • Competitive compensation, benefits, and long-term career growth opportunities. • Bachelor`s Degree or equivalent industry experience. • Minimum six years of progressively more responsible insurance sales and management work experience. • Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. • Proven track record of revenue growth and sales success in a prior role. • Proven success in developing and building partnerships, decision making and problem solving. • Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. • Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. • High degree of customer focus, interpersonal relationship skills and problem solving. • Advanced analytical thinking, business analytics and business development skills. • Strong time management and team orientation skills. • Well versed understanding of marketing principles. • Must be licensed by the state if required. • Ability to travel daily with occasional overnight travel. • Appropriate driving record required to operate a company vehicle. Employees may apply for a new role after completing 12 months of employment in their current position. Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team. 75+%

Requirements

Must-haves

Territory & Agency Ownership
Own and manage an assigned geographic territory, driving profitable growth and achieving written premium, profitability, and operational targets.
Lead comprehensive agency management activities, including prospecting, business planning, engagement, training, compensation, and agency plant optimization.
Manage a large and diverse agency footprint (80+ storefronts), optimizing performance across the territory.
Agency Partnership & Business Development
Independently build and sustain strong, mutually beneficial relationships with agency owners, leadership, and frontline staff through primarily in-person engagement, supplemented by virtual and digital channels.
Establish credibility as a trusted advisor by delivering product expertise, underwriting philosophy, appetite guidance, and system training.
Support retention initiatives and new business development to deepen agency relationships and maximize revenue.
Commercial Lines & Portfolio Management
Focus on commercial business lines, working across a broad range of products, coverages, and market appetite.
Drive consistent flow of small commercial business while strategically engaging agents and brokers on targeted mid-to-larger accounts.
Manage the account pipeline end-to-end, including renewals, and collaborate across multiple underwriting segments to ensure strong outcomes.
Ensure appropriate book mix, risk quality, and overall profitability at both the agency and territory level.
Strategy, Execution & Analytics
Develop, execute, and continuously refine high-quality agency and territory strategies aligned to enterprise Personal Lines and Business Lines priorities.
Support strategic initiatives such as carrier consolidation (book transfers), agency expansion, service center integration, and new product or program rollouts.
Utilize internal and external tools, programs, and data analytics to inform decisions, monitor performance, and identify growth opportunities.
Cross-Functional Collaboration & Leadership
Partner closely with underwriting, product management, claims, and risk control teams to identify opportunities, resolve issues, and share competitive and market intelligence.
Act as the voice of the agent and customer within the organization.
Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships.
Provide mentorship and guidance to peers and team members, contributing to continuous improvement and best practices.
Proven experience managing agency relationships and driving profitable growth within commercial insurance.
Strong consultative, relationship-building, and influencing skills.

Nice-to-haves

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Use the role’s language and application details while tailoring your materials.

Platform: icims
Effort: medium

Benefits

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