KPMG is currently seeking an Associate Managing Director, Emerging Platform Operations, Tooling & Enablement to join our Digital Nexus Technology organization.
Responsibilities:
• Lead global enablement efforts for KPMG’s strategic AI, platform, and developer capabilities, accelerating adoption of intelligent, agent-driven solutions across the network; define and execute strategy, roadmaps, and operating models for AI platform operations, developer tooling, and developer enablement functions
• Partner with global engineering, cloud, architecture, and technology leaders to operationalize emerging technologies and deliver scalable, secure, and reliable platform capabilities; collaborate with Microsoft, strategic suppliers, and alliance partners to evaluate, integrate, and operationalize next-generation platform and AI capabilities
• Drive developer productivity and experience through modern tooling, automation, standards, documentation, onboarding programs, and self-service capabilities that accelerate global delivery and reduce friction; lead global platform operations teams responsible for L2–L4 production support, ensuring platform stability, operational excellence, and continuous improvement within a 24x7 support model
• Manage global resources, vendors, service metrics, operational performance, and support processes while balancing global platform requirements with region-specific business needs; establish and monitor operational KPIs, service levels, governance processes, and reliability practices to ensure consistent platform performance and scalability
• Lead organizational planning, workforce development, and talent strategies, including coaching, mentoring, onboarding, engagement, and career development; build and lead high-performing teams focused on execution, innovation, continuous improvement, and delivery excellence
• Assign and align resources to strategic initiatives while managing budgets, timelines, risks, dependencies, and outcomes; serve as an escalation point for operational, technical, and organizational challenges and provide executive-level communication and stakeholder management
• Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment
Qualifications:
• Minimum twelve years of recent experience in senior technology leadership roles driving complex technology decisions, leading organizational change, and aligning technology investments with business strategy; minimum two years of recent experience leading AI platforms, AI solutions, or AI-enabled products that deliver measurable business outcomes
• Bachelor's degree from an accredited college/university in Computer Science, Information Technology, or a related field is required; master’s degree with a technology focus highly preferred
• Demonstrated success leading large-scale platform operations, technical enablement, developer productivity, or engineering support organizations within complex global enterprises
• Deep expertise in cloud-native architectures, infrastructure automation, CI/CD practices, API design and development, platform engineering, and enterprise technology governance; strong understanding of AI platforms, developer ecosystems, software delivery practices, and operational support models; practical experience with Azure AI services, Google AI services, or comparable AI and cloud technologies
• Proven ability to lead geographically distributed teams, manage large transformation programs, and drive organizational effectiveness; strong executive communication, stakeholder management, and influence skills with the ability to build consensus across technical and business leadership teams
• Demonstrated analytical and problem-solving capabilities with a focus on operational efficiency, continuous improvement, and technology innovation; Passion for emerging technologies, developer experience, AI enablement, and enterprise-scale transformation
• Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)