Job description

Job Family : Strategy & Transformation Consulting Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : The Business Analyst will support the Department of Homeland Security (DHS). This role provides high‑visibility, mission‑critical support across six integrated task areas involving strategic alignment, analytics, automation, process improvement, executive secretariat support, and content development. The analyst will work closely with DHS senior leadership, cross-component stakeholders, and program teams to improve organizational effectiveness, support decision-making, and advance department-wide strategic priorities. Responsibilities include the following: Analyze business processes, workflows, and organizational operations to identify opportunities for increased efficiency, improved performance, and enhanced mission delivery. Gather, document, and validate business requirements through stakeholder engagement, interviews, workshops, and analysis of current-state processes. Develop process maps, workflow diagrams, standard operating procedures (SOPs), user guides, and recommendations to support operational improvements and modernization efforts. Collect, analyze, and synthesize quantitative and qualitative data to develop actionable insights, performance metrics, dashboards, and executive reporting products. Conduct research and analysis on policy, operational, organizational, and strategic issues to support leadership decision-making. Draft policy memoranda, executive correspondence, briefing materials, reports, and other written products for senior DHS leadership. Support the development, coordination, and implementation of policies, initiatives, and strategic priorities across DHS offices and stakeholders. Track policy actions, executive taskings, and organizational initiatives to ensure timely coordination and completion. Assist with the evaluation and implementation of automation and workflow solutions to improve operational effectiveness, reporting accuracy, and information sharing. Coordinate across DHS components and stakeholder groups to facilitate collaboration, manage competing priorities, and drive execution of key initiatives. What You Will Need : Must be able to OBTAIN and MAINTAIN a Federal or DoD PUBLIC TRUST ; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. Bachelor s Degree ONE (1) or more years of experience supporting business analysis, process improvement, policy analysis, program management, management consulting, strategy, operations, or a related field. Experience should include, but not be limited to: Experience gathering and documenting business requirements, conducting research and analysis, and developing recommendations for stakeholders Strong analytical, problem-solving, and critical-thinking skills Strong written and verbal communication skills, including experience preparing materials for senior-level audiences Ability to organize, prioritize, and manage multiple tasks in a fast-paced, high-visibility environment Ability to collaborate effectively with diverse stakeholders across organizational boundaries What Would Be Nice To Have : Experience supporting DHS, federal civilian agencies, or government consulting engagements Familiarity with business process analysis methodologies, process mapping, workflow redesign, Lean, Six Sigma, Agile, or other continuous improvement approaches Experience supporting organizational transformation, operational modernization, or business process reengineering initiatives Knowledge of DHS mission areas, including immigration enforcement, border security, counterterrorism, international affairs, or other homeland security functions Familiarity with DHS headquarters operations, including Executive Secretariat (ExecSec) processes and engagement with senior executives The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including guidehouse.com or guidehouse myworkday.com . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting guidehouse.com . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Requirements

Must-haves

Strategy & Transformation Consulting
Ability to Obtain Public Trust
Analyze business processes, workflows, and organizational operations to identify opportunities for increased efficiency, improved performance, and enhanced mission delivery.
Gather, document, and validate business requirements through stakeholder engagement, interviews, workshops, and analysis of current-state processes.
Develop process maps, workflow diagrams, standard operating procedures (SOPs), user guides, and recommendations to support operational improvements and modernization efforts.
Collect, analyze, and synthesize quantitative and qualitative data to develop actionable insights, performance metrics, dashboards, and executive reporting products.
Conduct research and analysis on policy, operational, organizational, and strategic issues to support leadership decision-making.
Draft policy memoranda, executive correspondence, briefing materials, reports, and other written products for senior DHS leadership.
Support the development, coordination, and implementation of policies, initiatives, and strategic priorities across DHS offices and stakeholders.
Track policy actions, executive taskings, and organizational initiatives to ensure timely coordination and completion.
Assist with the evaluation and implementation of automation and workflow solutions to improve operational effectiveness, reporting accuracy, and information sharing.
Coordinate across DHS components and stakeholder groups to facilitate collaboration, manage competing priorities, and drive execution of key initiatives.
Bachelor s Degree
Strong analytical, problem-solving, and critical-thinking skills
Strong written and verbal communication skills, including experience preparing materials for senior-level audiences
Ability to organize, prioritize, and manage multiple tasks in a fast-paced, high-visibility environment
Ability to collaborate effectively with diverse stakeholders across organizational boundaries
Experience supporting DHS, federal civilian agencies, or government consulting engagements
Familiarity with business process analysis methodologies, process mapping, workflow redesign, Lean, Six Sigma, Agile, or other continuous improvement approaches
Experience supporting organizational transformation, operational modernization, or business process reengineering initiatives
Knowledge of DHS mission areas, including immigration enforcement, border security, counterterrorism, international affairs, or other homeland security functions
Familiarity with DHS headquarters operations, including Executive Secretariat (ExecSec) processes and engagement with senior executives

Nice-to-haves

Must be able to OBTAIN and MAINTAIN a Federal or DoD PUBLIC TRUST ; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Position may be eligible for a discretionary variable incentive bonus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave