Job description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview Designs, modifies, develops, writes, and implements software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Familiar with a variety of the field's concepts, practices, and procedures. Rely on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Job Duties Assigned • Act as a subject matter expert in Salesforce/Force.com and its various integrated tools. • Provide technical leadership for all aspects of YSOM's Salesforce footprint. • Serve as a technical advisor and mentor to the DevOps team, offering guidance to leadership and departments in formulating long-term Salesforce application and development strategies. • Lead the establishment and implementation of Salesforce programming standards and methodologies, aiming to enhance overall group efficiency and client satisfaction. • Develop and employ best practices for Salesforce development. • Design test protocols (classes), review test results, and make necessary adjustments. Liaise with vendors to resolve significant software issues. • Design, analyze, code, test, debug, document and maintain moderately complex enterprise systems; develop enhancements that enable a positive end-user experience. • Research, analyze, design, document, and modify software specifications throughout the production life cycle. • Create and implement project specifications/plans for projects with straightforward inter-dependency with other systems and/or projects. • Modify moderately complex application programs from detailed specifications. • Develop and validate test routines and schedules, evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems. Required Skills and Abilities 1. Knowledge of information security concepts, principles, relevant tools, and standards. 2. Developed a nalytical, critical thinking and problem-solving skills. 3. Developed interpersonal, written, communication, presentation, and organizational skills. 4. Familiarity with systems analysis methods and techniques. 5. Previous experience working with Salesforce Principal Responsibilities 1. Design, analyze, code, test, debug, document and maintain moderately complex enterprise systems; develop enhancements that enable a positive end-user experience. 2. Research, analyze, design, document, and modify software specifications throughout the production life cycle. 3. Create and implement project specifications/plans for projects with straightforward inter-dependency with other systems and/or projects. 4. Modify moderately complex application programs from detailed specifications. 5. Develop and validate test routines and schedules, evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems. Required Education and Experience Bachelor's Degree and four years of experience or equivalent education and experience. Skills and Abilities Knowledge of information security concepts, principles, relevant tools, and standards. Developed analytical, critical thinking and problem-solving skills. Developed interpersonal, written, communication, presentation, and organizational skills. Familiarity with systems analysis methods and techniques. Familiarity with project management skills. Job Posting Date 10/15/2026 Job Category Professional Bargaining Unit NON Compensation Grade GS-3 Compensation Grade Profile GS-3k Salary Range $101,300.00 - $151,925.00 Benefits A general description of the benefits to be offered with this Managerial & Professional position is available at: Yale Benefits Time Type Full time Duration Type Staff Work Model Hybrid Background Check Requirements All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco-free campus.

Requirements

Must-haves

Job Duties Assigned
Act as a subject matter expert in Salesforce/Force.com and its various integrated tools.
Provide technical leadership for all aspects of YSOM's Salesforce footprint.
Serve as a technical advisor and mentor to the DevOps team, offering guidance to leadership and departments in formulating long-term Salesforce application and development strategies.
Lead the establishment and implementation of Salesforce programming standards and methodologies, aiming to enhance overall group efficiency and client satisfaction.
Develop and employ best practices for Salesforce development.
Design test protocols (classes), review test results, and make necessary adjustments. Liaise with vendors to resolve significant software issues.
Design, analyze, code, test, debug, document and maintain moderately complex enterprise systems; develop enhancements that enable a positive end-user experience.
Research, analyze, design, document, and modify software specifications throughout the production life cycle.
Create and implement project specifications/plans for projects with straightforward inter-dependency with other systems and/or projects.
Modify moderately complex application programs from detailed specifications.
Develop and validate test routines and schedules, evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.
Required Skills and Abilities
Knowledge of information security concepts, principles, relevant tools, and standards.
Developed a nalytical, critical thinking and problem-solving skills.
Developed interpersonal, written, communication, presentation, and organizational skills.
Familiarity with systems analysis methods and techniques.
Previous experience working with Salesforce
Principal Responsibilities
Design, analyze, code, test, debug, document and maintain moderately complex enterprise systems; develop enhancements that enable a positive end-user experience.
Research, analyze, design, document, and modify software specifications throughout the production life cycle.
Create and implement project specifications/plans for projects with straightforward inter-dependency with other systems and/or projects.
Modify moderately complex application programs from detailed specifications.
Develop and validate test routines and schedules, evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.

Nice-to-haves

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