Job description

Job Order #033285 • Posted On: October 19, 2026 • Position Title: Epic Secure Chat-VOIP Analyst • Position Type: Contract • Work Location: Hybrid • State: Kentucky • City: Louisville Apply to this job Job Summary: Consultant Advisor, EMR Brittany Boldrey is recruiting this position. email me linkedin Epic Secure Chat Analyst – VoIP Location: Louisville, KY Duration: 6+ months, with potential for extension Start Date: November 2026 Work Arrangement: Primarily remote, with occasional onsite requirements for milestone meetings or go-live support Job Description Our client is seeking an experienced Epic Secure Chat Analyst with VoIP experience to support an implementation project in Louisville, KY. The ideal candidate will have hands-on experience implementing Epic Secure Chat and a strong understanding of Voice over Internet Protocol (VoIP) technologies within a healthcare environment. This is a minimum six-month contract with potential extensions. The position is primarily remote, with occasional onsite attendance required for key project milestones, meetings, or go-live support. Key Responsibilities • Support the implementation, configuration, testing, and deployment of Epic Secure Chat. • Collaborate with clinical, IT, telecommunications, and infrastructure teams to ensure seamless integration with existing healthcare communication systems. • Apply VoIP knowledge to support communication workflows, connectivity, and integration requirements. • Troubleshoot implementation issues and coordinate resolution across technical and application teams. • Support testing, go-live readiness, and post-implementation activities as needed. • Participate in project meetings and attend onsite milestone events when required. Required Qualifications • Hands-on implementation experience with Epic Secure Chat . • VoIP experience is required , including an understanding of voice communication technologies and related infrastructure. • Experience supporting healthcare IT implementations and collaborating with cross-functional teams. • Strong troubleshooting, communication, and problem-solving skills. • Ability to work independently in a primarily remote project environment and travel onsite when needed. To learn more about this and other positions, contact Brittany Boldrey at or brittany.boldrey@healthcareitleaders.com . Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com . Healthcare IT Leaders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Job Order #033285
Posted On: October 19, 2026
Position Title: Epic Secure Chat-VOIP Analyst
Position Type: Contract
Work Location: Hybrid
State: Kentucky
City: Louisville
Apply to this job
Consultant Advisor, EMR Brittany Boldrey
is recruiting this position.
Epic Secure Chat Analyst – VoIP Location: Louisville, KY
Duration: 6+ months, with potential for extension
Start Date: November 2026
Work Arrangement: Primarily remote, with occasional onsite requirements for milestone meetings or go-live support
This is a minimum six-month contract with potential extensions. The position is primarily remote, with occasional onsite attendance required for key project milestones, meetings, or go-live support.
Key Responsibilities • Support the implementation, configuration, testing, and deployment of Epic Secure Chat.
Collaborate with clinical, IT, telecommunications, and infrastructure teams to ensure seamless integration with existing healthcare communication systems.
Apply VoIP knowledge to support communication workflows, connectivity, and integration requirements.
Troubleshoot implementation issues and coordinate resolution across technical and application teams.
Support testing, go-live readiness, and post-implementation activities as needed.
Participate in project meetings and attend onsite milestone events when required.
Required Qualifications • Hands-on implementation experience with Epic Secure Chat .
VoIP experience is required , including an understanding of voice communication technologies and related infrastructure.
Experience supporting healthcare IT implementations and collaborating with cross-functional teams.

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